Branch Manager Jobs in Chennai Travel Agency and Tour Operator

📋 Job Description

Jobzi is sourcing qualified candidates for Branch Manager positions in Chennai's private Travel Agency and Tour Operator sector. This is a full-time opportunity with a reputed Travel and Tourism employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.

📌 Key Responsibilities

• Manage all operations, sales, and financial performance of the travel agency branch to meet P and L targets.
• Lead and motivate the branch team including sales consultants, ticketing executives, and visa staff.
• Develop new business from walk-in customers, corporate accounts, and community networks in the branch catchment.
• Manage relationships with airline GSAs, hotel partners, and visa service providers relevant to the branch.
• Monitor branch revenue, expenses, and profitability monthly and implement corrective actions to meet targets.
• Recruit, onboard, and performance-manage branch staff with regular reviews and development coaching.
• Ensure branch compliance with IATA regulations, FEMA forex norms, and internal agency audit standards.

🎓 Qualifications and Requirements

• Graduate in any discipline or BHM from a recognised institute; MBA in Marketing or Tourism is an advantage.
• 4 to 10 years of travel industry experience with at least 2 years in a supervisory or management role.
• Demonstrated experience in travel agency sales, operations management, and team leadership.
• Understanding of branch P and L, revenue management, cost control, and business development in the travel sector.
• Knowledge of IATA compliance, FEMA forex regulations, and travel agency statutory requirements.
• Strong customer relationship management and local business development skills for the branch catchment area.
• Tamil and English communication skills for managing staff, handling corporate clients, and vendor negotiations.
• Good Tamil and English communication skills for team coordination and client interaction in Chennai.

✅ Required Skills