CRM Executive (Real Estate) Jobs in Chennai Real Estate Developer
⚡ Hiring Now🏫 Chennai Real Estate Employment Zones
Chennai's private real estate sector operates residential project marketing, commercial property leasing, and real estate consultancy from offices in Guindy and Ambattur MIDC, employing Tamil-speaking property consultants, site sales executives, and real estate managers.
Real Estate employment zones in Chennai include Guindy, Ambattur MIDC, Sholinganallur, Anna Nagar, Nungambakkam, T. Nagar, Adyar, Velachery, Taramani, and Perungudi.
📋 Job Description
Jobzi is sourcing qualified candidates for CRM Executive (Real Estate) positions in Chennai's private Real Estate Developer sector. This is a full-time opportunity with a reputed Real Estate and Property Development employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.
📌 Key Responsibilities
- Manage the post-booking customer journey from allotment letter issuance through construction updates to possession.
- Generate and send demand letters to customers as per the payment schedule linked to construction milestones.
- Follow up with customers on pending payment dues and coordinate with the accounts team on receipt issuance.
- Respond to customer queries regarding construction progress, possession timelines, and pending documentation.
- Maintain RERA-compliant customer files with all booking, agreement, and payment documentation accurately filed.
- Coordinate with the legal team for sale agreement execution, registration scheduling, and home loan NOC issuance.
- Handle customer escalations with empathy and ensure resolution within defined turnaround timelines.
🎓 Qualifications and Requirements
- Graduate in B.Com., BBA, or related discipline with 1 to 4 years of post-sales CRM experience.
- Prior experience in real estate CRM, banking relationship management, or customer documentation roles preferred.
- Proficiency in MS Excel for tracking payment schedules, dues, and customer communication logs.
- Knowledge of RERA documentation requirements including allotment letters, agreement for sale, and possession letters.
- Good written communication skills in English and Tamil for customer correspondence and follow-up emails.
- Ability to handle multiple customer accounts simultaneously with attention to accuracy and deadlines.
- Familiarity with real estate ERP or CRM software platforms is an advantage for senior CRM roles.
- Good Tamil and English communication skills for team coordination and client interaction in Chennai.
✅ Required Skills
🏆 Certifications and Qualifications
RERA (Real Estate Regulatory Authority) agent registration for sales roles; NAR (National Association of Realtors) India membership for senior sales; AutoCAD certification for project and engineering roles; PMP (Project Management Professional) for project managers; MBA in Real Estate or Construction Management for senior roles; CMA or CA inter for finance roles; RERA compliance awareness certification for all customer-facing roles
Frequently Asked Questions
What types of jobs are available in Chennai's private real estate sector?
Chennai's private real estate sector offers a wide range of roles spanning sales, CRM, construction, marketing, legal, finance, and corporate management. Residential project developers typically hire sales executives, pre-sales telecallers, site engineers, billing engineers, digital marketing executives, and CRM teams. Senior roles include project managers, sales heads, channel partner managers, and business development managers. The OMR corridor and Tambaram region are among the highest-demand employment zones for these positions.
What salary can I expect working for a real estate developer in Chennai?
Salaries in Chennai's private real estate sector vary significantly by role and experience. Entry-level pre-sales and collection executives typically earn Rs 15,000 to Rs 35,000 per month. Mid-level engineers and CRM executives earn Rs 22,000 to Rs 68,000. Senior sales managers and project managers earn Rs 55,000 to Rs 1,25,000. VP Sales and General Manager roles command Rs 1,10,000 to Rs 2,80,000 monthly, with CEO and MD compensation reaching Rs 6,00,000 or more.
Is RERA registration required to work in real estate sales in Chennai?
RERA registration is mandatory for real estate agents and brokers who facilitate property transactions in Tamil Nadu under the Tamil Nadu Real Estate Regulatory Authority (TNRERA). Sales executives employed directly by a private developer typically operate under the developer's RERA registration. However, senior sales professionals and channel partner managers handling broker networks benefit greatly from obtaining individual RERA agent certification, which enhances credibility with clients and demonstrates compliance awareness in property transactions.
What does a CRM executive do in a real estate developer company?
A CRM executive in a real estate company manages the customer relationship after the property booking is confirmed. Responsibilities include issuing allotment letters, tracking payment milestones linked to construction progress, sending demand letters, following up on dues, coordinating agreement for sale registration, and updating customers on possession timelines. The CRM team is the primary interface between the developer and the buyer during the 2 to 4 year period between booking and flat handover.
What skills are most important for a real estate CRM executive in Chennai?
The most critical skills for a real estate CRM executive are strong customer communication ability in both Tamil and English, proficiency in MS Excel for tracking payment schedules and dues, familiarity with RERA documentation requirements, and the ability to handle escalations diplomatically. Knowledge of home loan processes, sale deed registration, and occupancy certificate procedures adds significant value. Most Chennai developers also expect CRM executives to be comfortable with ERP or proprietary CRM software used for project management.
What is the career growth path for a CRM executive in real estate?
A CRM executive typically grows into a Senior CRM Executive or CRM Team Lead after 3 to 4 years. With strong performance in customer satisfaction metrics and documentation accuracy, the next move is to CRM Manager overseeing the entire post-sales function for one or more projects. Experienced CRM managers with process management skills transition into Customer Experience Head or Operations Manager roles. Some CRM professionals also move laterally into legal, accounts, or project coordination functions within the real estate company.
What is the salary for CRM Executive (Real Estate) in Chennai Real Estate Developer in
A CRM Executive (Real Estate) in Chennai earns between Rs.19,000 and Rs.43,000 per month in July 2026, depending on experience, skills, and employer.
What experience is required for CRM Executive (Real Estate) jobs in
1 - 4 Years of relevant experience is typically required for CRM Executive (Real Estate) positions in Chennai's private Real Estate Developer sector.
வேலை விவரம் - தமிழில்
Chennai-ல் CRM Executive (Real Estate) வேலைவாய்ப்பு. மாத சம்பளம் ரூ.19,000 முதல் ரூ.43,000 வரை. 1 - 4 Years અனுபவம் தேவை. Real Estate Developer-ல் Full Time பணி. ஆர்வமுள்ளவர்கள் Jobzi மூலம் விண்ணப்பிக்கலாம்.