Delivery Aggregator Manager (Zomato/Swiggy Ops) Jobs in Chennai QSR and Fast Food Chain
⚡ Hiring Now🏫 Chennai QSR and Fast Food Employment Zones
Chennai's private QSR and fast food chains operate quick service restaurants, food courts, and delivery-focused outlets across Guindy and Ambattur MIDC, employing Tamil-speaking crew members, shift supervisors, and restaurant managers.
QSR and Fast Food employment zones in Chennai include Guindy, Ambattur MIDC, Sholinganallur, Anna Nagar, Nungambakkam, T. Nagar, Adyar, Velachery, Taramani, and Perungudi.
📋 Job Description
Jobzi is sourcing qualified candidates for Delivery Aggregator Manager (Zomato/Swiggy Ops) positions in Chennai's private QSR and Fast Food Chain sector. This is a full-time opportunity with a reputed Quick Service Restaurant and Fast Food employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.
📌 Key Responsibilities
- Manage all Zomato, Swiggy, and other food aggregator accounts across the assigned QSR outlet portfolio.
- Maintain accurate and updated menu listings, pricing, item availability, and promotional banners on all aggregator platforms.
- Monitor customer ratings and reviews daily and coordinate with outlet managers on service and quality improvements.
- Drive order accuracy and packaging compliance to minimise wrong-order complaints and poor rating incidents.
- Reconcile aggregator payouts with internal sales records and escalate discrepancies to the finance team for resolution.
- Activate and manage aggregator promotional campaigns including discount offers, free delivery windows, and combo deals.
- Track delivery performance metrics including acceptance rate, cancellation rate, and average delivery time across outlets.
🎓 Qualifications and Requirements
- Graduate degree in business administration, marketing, or a related discipline from a recognised institution.
- One to four years of experience managing Zomato, Swiggy, or similar food aggregator accounts for a restaurant or QSR brand.
- Deep practical knowledge of aggregator platform dashboards including menu management, offer activation, and analytics tools.
- Understanding of how aggregator algorithms rank restaurants and what drives visibility and order volume growth.
- Good analytical skills to interpret aggregator performance reports, identify rating decline causes, and implement fixes.
- Attention to detail for menu accuracy, pricing updates, and payout reconciliation across multiple outlet accounts.
- Good communication in English and Tamil for escalating platform issues with aggregator support teams and briefing outlet managers.
- Good Tamil and English communication skills for team coordination and client interaction in Chennai.
✅ Required Skills
🏆 Certifications and Qualifications
12th pass or Graduate for crew member and counter service roles; FSSAI food handler certificate for kitchen crew; Diploma in Hotel Management (DHM) or BHM for management trainee and shift manager roles; basic fire safety and first aid for all store staff; HACCP food safety awareness for kitchen roles; knowledge of POS billing and delivery aggregator apps for counter roles; Tamil and English for customer-facing Chennai outlets; food allergen awareness for all customer service and kitchen roles
Frequently Asked Questions
What kinds of QSR and fast food chain jobs are available in Chennai for freshers?
Chennai's private QSR and fast food chains hire freshers for crew member, counter sales, kitchen prep, cashier, and delivery executive roles. Most positions require only a 12th pass certificate and a willingness to learn in a fast-paced environment. QSR brands provide structured on-the-job training covering food safety, POS billing, customer service, and kitchen SOPs. Candidates with a basic FSSAI food handler certificate or knowledge of delivery apps have a clear advantage at the entry level.
Which areas in Chennai have the most QSR and fast food chain job openings?
T. Nagar, Anna Nagar, Velachery, and Sholinganallur are among the most active hiring zones for QSR and fast food chain jobs in Chennai due to high footfall from residential and commercial populations. Guindy and Koyambedu benefit from transport hub traffic, while Tambaram and Perambur have growing demand from value-segment fast food outlets. Porur and Adyar are expanding rapidly with new QSR entrants targeting IT corridor and premium residential consumers.
What salary can I expect working in a Chennai QSR or fast food chain?
Entry-level crew members and counter staff in Chennai QSR chains typically earn between Rs. 11,000 and Rs. 20,000 per month. Shift supervisors and training champions earn Rs. 16,000 to Rs. 36,000. Store managers draw Rs. 28,000 to Rs. 65,000 depending on outlet size and brand. Area managers command Rs. 45,000 to Rs. 1,05,000 and senior leadership roles at the regional or VP level can reach Rs. 80,000 to Rs. 3,50,000 per month in established private QSR chains.
What does a delivery aggregator manager do in a Chennai QSR chain?
A delivery aggregator manager in a Chennai QSR chain is responsible for managing the brand's presence and performance across Zomato, Swiggy, and other food delivery platforms. This includes keeping menus accurate and updated, activating promotional offers, monitoring customer ratings, tracking order accuracy, reconciling payouts, and coordinating with outlet teams and aggregator support to resolve issues. The role directly impacts the brand's online revenue, customer rating, and delivery platform visibility across the Chennai market.
Why is the delivery aggregator manager role important for Chennai QSR chains?
Online food delivery through aggregator platforms contributes a significant and growing share of revenue for most Chennai QSR chains. A dedicated aggregator manager ensures that the brand's listings are optimised, promotions are live, customer ratings are managed proactively, and payout discrepancies are resolved quickly. Without this role, QSR chains risk falling in aggregator search rankings, losing visibility to competitors, and accumulating negative reviews that reduce order volumes. The function is now considered core to QSR marketing and revenue management in Chennai.
What experience is needed for a delivery aggregator manager role in a Chennai QSR chain?
Most Chennai QSR chains require one to four years of hands-on experience managing restaurant accounts on Zomato, Swiggy, or similar platforms for the delivery aggregator manager role. Candidates who have worked in digital marketing, restaurant technology, or food service account management roles with direct aggregator platform experience are preferred. Strong analytical skills, attention to detail for menu and pricing accuracy, and the ability to escalate and resolve platform issues efficiently are the key practical requirements for this position.
What is the salary for Delivery Aggregator Manager (Zomato/Swiggy Ops) in Chennai QSR and Fast Food Chain in
A Delivery Aggregator Manager (Zomato/Swiggy Ops) in Chennai earns between Rs.23,500 and Rs.53,500 per month in July 2026, depending on experience, skills, and employer.
What experience is required for Delivery Aggregator Manager (Zomato/Swiggy Ops) jobs in
1 - 4 Years of relevant experience is typically required for Delivery Aggregator Manager (Zomato/Swiggy Ops) positions in Chennai's private QSR and Fast Food Chain sector.
வேலை விவரம் - தமிழில்
Chennai-ல் Delivery Aggregator Manager (Zomato/Swiggy Ops) வேலைவாய்ப்பு. மாத சம்பளம் ரூ.23,500 முதல் ரூ.53,500 வரை. 1 - 4 Years અனுபவம் தேவை. QSR and Fast Food Chain-ல் Full Time பணி. ஆர்வமுள்ளவர்கள் Jobzi மூலம் விண்ணப்பிக்கலாம்.