Insurance Claim Estimator Auto Jobs in Chennai Auto Service Centre and Workshop

📋 Job Description

Jobzi is sourcing qualified candidates for Insurance Claim Estimator Auto positions in Chennai's private Auto Service Centre and Workshop sector. This is a full-time opportunity with a reputed Automobile Service and Repair employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.

📌 Key Responsibilities

• Assess vehicle accident damage and prepare detailed repair cost estimates
• Coordinate with motor insurance company surveyors for claim inspection appointments
• Prepare and submit digital claim files with photos, estimate, and supporting documents
• Advise customers on insurance claim process, excess, and depreciation deductions
• Liaise with the workshop to ensure repair plan matches approved claim amount
• Track claim approval status and follow up with insurance company for timely processing
• Maintain claim register and monthly claim settlement reports

🎓 Qualifications and Requirements

• How do you prepare a motor insurance claim estimate for a vehicle with multiple damaged panels?
• Describe the process for coordinating with an insurance surveyor for a claim inspection.
• How do you explain excess and depreciation deductions to a customer for the first time?
• What happens if the approved claim amount is less than the actual repair cost?
• How do you document and photograph accident damage for a digital insurance claim file?
• Describe how you handle a customer who is frustrated with a slow insurance claim process.
• How do you stay updated on current OEM and aftermarket part prices for accurate estimation?
• Good Tamil and English communication skills for team coordination and client interaction in Chennai.

✅ Required Skills