Key Account Manager Jobs in Chennai Paper, Print, and Packaging Company

📋 Job Description

Jobzi is sourcing qualified candidates for Key Account Manager positions in Chennai's private Paper, Print, and Packaging Company sector. This is a full-time opportunity with a reputed Paper, Printing, and Packaging employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.

📌 Key Responsibilities

• Manage a portfolio of FMCG, pharma, or e-commerce key accounts generating significant annual packaging material revenue
• Build and maintain strategic relationships with procurement, packaging development, and supply chain contacts at key customer organisations
• Negotiate annual supply contracts, pricing frameworks, and volume commitments to secure and grow account revenue
• Coordinate with NPD, production planning, and quality teams to ensure new development projects and orders are delivered on time and to specification
• Develop account growth plans identifying upsell and cross-sell opportunities across the customer's packaging categories
• Handle and resolve escalated customer complaints on quality, delivery, or pricing by coordinating appropriate responses across internal teams
• Submit monthly account reviews, revenue forecasts, and pipeline reports to the sales director

🎓 Qualifications and Requirements

• Describe how you structure and execute an annual account review with a key FMCG packaging customer
• How do you identify cross-sell opportunities within an existing key account that currently buys only corrugated boxes?
• Describe a complex contract negotiation you led with a large packaging customer and how you protected margin
• How do you manage a key customer escalation involving a quality failure that affected their production line?
• What metrics do you track to monitor the health and growth of your key accounts?
• Describe your process for coordinating a new packaging development project between a customer and your company's NPD and production teams
• How do you handle a situation where a competitor offers a key account a significantly lower price?
• Good Tamil and English communication skills for team coordination and client interaction in Chennai.

✅ Required Skills