Operations Director (Pharmacy Chain) Jobs in Chennai Pharmacy Retail Chain

📋 Job Description

Jobzi is sourcing qualified candidates for Operations Director (Pharmacy Chain) positions in Chennai's private Pharmacy Retail Chain sector. This is a full-time opportunity with a reputed Pharmacy Retail employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.

📌 Key Responsibilities

• Lead all pharmacy chain operations across cities including P and L ownership for the full retail network
• Drive network expansion strategy including new outlet site selection, regulatory approvals, and launch planning
• Develop and enforce chain-wide SOPs for dispensing, inventory, customer service, compliance, and HR
• Mentor and evaluate area managers and regional operations leads across the network
• Oversee technology initiatives including ERP upgrades, digital billing, and data analytics implementation
• Build and manage relationships with key pharmaceutical distributors, manufacturers, and regulatory authorities
• Present operational performance, expansion plans, and strategic recommendations to the board or promoter group

🎓 Qualifications and Requirements

• How do you structure a pharmacy retail chain's operations for profitable expansion across multiple cities?
• Describe your approach to developing and enforcing chain-wide SOPs across diverse geographic markets
• How do you manage the tension between aggressive store expansion and maintaining dispensing compliance at every outlet?
• What metrics do you track at the chain level to assess multi-outlet operational health?
• How do you select and develop area managers to lead new geographies as the network expands?
• Describe a major operational transformation you led in a pharmacy or retail chain organization
• How do you approach board-level reporting on operations performance, expansion ROI, and compliance health?
• Good Tamil and English communication skills for team coordination and client interaction in Chennai.

✅ Required Skills