Service Advisor Multi-Brand Workshop Jobs in Chennai Auto Service Centre and Workshop
⚡ Hiring Now🏫 Chennai Auto Service Centre Employment Zones
Chennai's private auto service centres provide car and two-wheeler repair, maintenance, and body shop services from workshops in Guindy and Ambattur MIDC, employing Tamil-speaking auto technicians, service advisors, and workshop managers.
Auto Service Centre employment zones in Chennai include Guindy, Ambattur MIDC, Sholinganallur, Anna Nagar, Nungambakkam, T. Nagar, Adyar, Velachery, Taramani, and Perungudi.
📋 Job Description
Jobzi is sourcing qualified candidates for Service Advisor Multi-Brand Workshop positions in Chennai's private Auto Service Centre and Workshop sector. This is a full-time opportunity with a reputed Automobile Service and Repair employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.
📌 Key Responsibilities
- Receive customer vehicles and open job cards with accurate complaint and inspection details
- Explain service estimates and timelines before work begins
- Provide status updates to customers during vehicle repair
- Upsell service packages, accessories, and annual maintenance contracts
- Ensure vehicle quality check before customer delivery
- Handle customer queries and resolve service complaints
- Collect payment and close job card after service completion
🎓 Qualifications and Requirements
- How do you handle a customer who brings a vehicle with multiple complaints and a tight budget?
- Describe how you open a job card that captures all customer concerns for a multi-brand workshop.
- How do you explain a service estimate to a customer who feels the cost is too high?
- How do you upsell an AMC to a customer who came only for an oil change?
- What steps do you take to quality-check a vehicle before returning it to the customer?
- How do you handle a situation where a vehicle cannot be delivered on the promised date?
- How do you manage your service desk during peak hours with multiple arrivals?
- Good Tamil and English communication skills for team coordination and client interaction in Chennai.
✅ Required Skills
🏆 Certifications and Qualifications
ITI Mechanic Motor Vehicle for car and two-wheeler service technician roles; ITI Diesel Mechanic for commercial vehicle and truck service; Diploma in Automobile Engineering for service engineer and workshop supervisor roles; ITI Body and Paint for denting and painting roles; tyre fitting and wheel alignment certification; refrigeration or AC training for automotive AC service; EV battery and powertrain training for electric vehicle service roles; DMS and job card software for service advisor roles; Tamil language for workshop customer-facing roles in Chennai
Frequently Asked Questions
What types of jobs are available at auto service centres and workshops in Chennai?
Private auto service centres and multi-brand workshops in Chennai hire across technical and operations functions. Technical roles include car mechanics, two-wheeler mechanics, auto electricians, denting and painting technicians, tyre technicians, automotive AC technicians, EV service technicians, and commercial vehicle mechanics. Operations roles include service advisors, spare parts incharge, vehicle detailing technicians, and insurance claim estimators. Management roles include workshop supervisors, service engineers, workshop managers, and centre heads for multi-branch service chains.
What qualifications are required for auto service centre jobs in Chennai?
Workshop technician and mechanic roles at private auto service centres in Chennai require ITI in Mechanic Motor Vehicle, Diesel Mechanic, or Electrician depending on the specialization. Denting and painting roles require ITI Body and Paint or apprenticeship experience. EV service requires ITI or Diploma with electric vehicle training. Service advisor roles require graduation or Diploma in Automobile Engineering. Workshop manager and centre head roles require B.E. in Automobile or Mechanical Engineering with relevant experience. Tamil language is essential for all customer-facing roles.
What is the salary range for auto service centre jobs in Chennai?
Salaries at private auto service centres and workshops in Chennai vary widely by role. Entry-level mechanics and detailing technicians earn Rs. 13,000 to Rs. 26,000. Skilled technicians such as auto electricians, EV technicians, and denting and painting specialists earn Rs. 15,000 to Rs. 38,000 based on experience. Service advisors and insurance estimators earn Rs. 16,000 to Rs. 40,000. Workshop supervisors and service engineers earn Rs. 22,000 to Rs. 52,000. Workshop managers and centre heads earn Rs. 35,000 to Rs. 1,30,000 per month.
What does a Service Advisor do at a private multi-brand workshop in Chennai?
A Service Advisor at a private multi-brand workshop in Chennai is the primary customer-facing role between the vehicle owner and the workshop. They receive vehicles, document customer complaints on job cards, explain repair estimates and timelines, provide status updates during service, upsell service packages and annual maintenance contracts, ensure quality checks, collect payment, and manage customer satisfaction. Unlike OEM dealership service advisors who work on a single brand, multi-brand service advisors handle customers with a wide variety of vehicle makes and models, requiring broader product knowledge and flexible communication.
What qualifications are needed for service advisor jobs at multi-brand workshops in Chennai?
Service Advisor roles at private multi-brand workshops in Chennai require a graduate degree or Diploma in Automobile Engineering. Good Tamil and English communication skills are essential for building customer confidence at a workshop that handles diverse vehicle types. Basic knowledge of vehicle systems helps in accurately understanding and documenting customer complaints. Familiarity with service billing software and job card management is an advantage. Freshers with graduation and an interest in the automotive industry are considered by multi-brand workshops that provide in-house training. Prior experience in a service reception or customer-facing automotive role is preferred.
What is the salary for service advisor jobs at multi-brand workshops in Chennai?
Service Advisor salaries at private multi-brand workshops in Chennai range from Rs. 16,000 to Rs. 36,000 per month depending on experience and workshop size. Freshers starting in this role may earn Rs. 16,000 to Rs. 20,000. Experienced service advisors with two to three years at a busy multi-brand workshop who consistently meet customer satisfaction and upsell targets earn between Rs. 28,000 and Rs. 36,000. Incentives linked to AMC sales, service package cross-sell, and customer satisfaction ratings are common at well-managed private multi-brand auto service centres in Chennai. The role is a strong stepping stone to workshop supervisor and service manager positions.
What is the salary for Service Advisor Multi-Brand Workshop in Chennai Auto Service Centre and Workshop in
A Service Advisor Multi-Brand Workshop in Chennai earns between Rs.17,500 and Rs.37,500 per month in July 2026, depending on experience, skills, and employer.
What experience is required for Service Advisor Multi-Brand Workshop jobs in
0 - 3 Years of relevant experience is typically required for Service Advisor Multi-Brand Workshop positions in Chennai's private Auto Service Centre and Workshop sector.
வேலை விவரம் - தமிழில்
Chennai-ல் Service Advisor Multi-Brand Workshop வேலைவாய்ப்பு. மாத சம்பளம் ரூ.17,500 முதல் ரூ.37,500 வரை. 0 - 3 Years અனுபவம் தேவை. Auto Service Centre and Workshop-ல் Full Time பணி. ஆர்வமுள்ளவர்கள் Jobzi மூலம் விண்ணப்பிக்கலாம்.