Store Supervisor Jobs in Chennai Footwear Retail

📋 Job Description

Jobzi is sourcing qualified candidates for Store Supervisor positions in Chennai's private Footwear Retail sector. This is a full-time opportunity with a reputed Footwear Retail and Manufacturing employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.

📌 Key Responsibilities

• Supervise the daily operations of the footwear store floor including sales staff attendance, floor coverage, and customer service standards
• Monitor daily and weekly sales targets for the store and brief the team on performance gaps and focus areas
• Manage staff rostering and shift allocation to ensure adequate floor coverage during peak and off-peak hours
• Oversee floor replenishment from the stockroom and ensure all size and style gaps on display are promptly addressed
• Handle customer escalations that go beyond the authority of floor sales staff
• Ensure visual merchandising displays and planogram layouts are maintained as per the VM team's instructions
• Prepare and submit daily sales reports and stock availability summaries to the store manager

🎓 Qualifications and Requirements

• Graduate in any discipline from a recognised university
• Two to five years of footwear or fashion retail experience with at least one year in a team leader or supervisory role
• Strong floor management skills for supervising a team of five to fifteen sales staff
• Ability to drive sales target achievement through team briefing, floor coverage, and upselling coaching
• Good communication skills in Tamil and English for managing staff and handling customer escalations
• Basic knowledge of footwear product categories, sizing, and stockroom management
• Proficiency in generating daily sales reports using store ERP or POS system
• Good Tamil and English communication skills for team coordination and client interaction in Chennai.

✅ Required Skills