Store Supervisor Jobs in Chennai Pharmacy Retail Chain

📋 Job Description

Jobzi is sourcing qualified candidates for Store Supervisor positions in Chennai's private Pharmacy Retail Chain sector. This is a full-time opportunity with a reputed Pharmacy Retail employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.

📌 Key Responsibilities

• Supervise day-to-day operations of the pharmacy retail outlet including floor staff and billing counter
• Manage staff shift schedules and ensure adequate coverage during peak and off-peak hours
• Monitor compliance with store SOPs for dispensing, billing, and customer service
• Handle customer complaints and escalations that are beyond front-line staff resolution capability
• Compile and submit daily sales, cash, and operational reports to the store manager
• Conduct periodic floor walks to ensure planogram compliance and product display standards
• Support the pharmacist in-charge with store inspection readiness and compliance documentation

🎓 Qualifications and Requirements

• How do you manage a shift when two staff members are absent and the store is busy?
• Describe your approach to resolving a customer complaint about a wrong medicine dispensed
• How do you ensure SOP compliance when floor staff are under pressure during a rush?
• What daily reports do you generate as a store supervisor in a pharmacy chain?
• How do you motivate front-line pharmacy staff to maintain service quality during long shifts?
• Describe your experience coordinating with the pharmacist in-charge on compliance matters
• How do you handle a situation where a billing discrepancy is discovered during your shift?
• Good Tamil and English communication skills for team coordination and client interaction in Chennai.

✅ Required Skills