Workshop Manager Auto Service Jobs in Chennai Auto Service Centre and Workshop

📋 Job Description

Jobzi is sourcing qualified candidates for Workshop Manager Auto Service positions in Chennai's private Auto Service Centre and Workshop sector. This is a full-time opportunity with a reputed Automobile Service and Repair employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.

📌 Key Responsibilities

• Manage workshop P and L including service revenue, labour efficiency, and profitability
• Lead workshop supervisor, service advisor, and technician teams
• Achieve monthly service revenue and CSI targets
• Oversee quality, turnaround time, and customer complaint resolution
• Manage spare parts availability coordination for workshop efficiency
• Ensure workshop audit compliance and industry safety standards
• Recruit and develop workshop staff and manage performance reviews

🎓 Qualifications and Requirements

• How do you manage workshop P and L to achieve consistent service revenue growth?
• Describe how you achieve customer satisfaction index targets at a high-throughput multi-brand workshop.
• How do you handle a customer escalation involving a vehicle with a persistent unresolved fault?
• What strategies do you use to improve labour efficiency in your workshop?
• How do you coordinate between service advisor, workshop, and parts team to minimize vehicle turnaround time?
• Describe how you build and retain a skilled technical team at a private multi-brand workshop.
• How do you track and report workshop KPIs to the centre head or investor?
• Good Tamil and English communication skills for team coordination and client interaction in Chennai.

✅ Required Skills