Service Advisor Multi-Brand Workshop Jobs in Coimbatore Auto Service Centre and Workshop
⚡ Hiring Now📋 Job Description
Jobzi is sourcing qualified candidates for Service Advisor Multi-Brand Workshop positions in Coimbatore's private Auto Service Centre and Workshop sector. This is a full-time opportunity with a reputed Automobile Service and Repair employer in Coimbatore offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Coimbatore.
📌 Key Responsibilities
- Receive customer vehicles and open job cards with accurate complaint and inspection details
- Explain service estimates and timelines before work begins
- Provide status updates to customers during vehicle repair
- Upsell service packages, accessories, and annual maintenance contracts
- Ensure vehicle quality check before customer delivery
- Handle customer queries and resolve service complaints
- Collect payment and close job card after service completion
🎓 Qualifications and Requirements
- How do you handle a customer who brings a vehicle with multiple complaints and a tight budget?
- Describe how you open a job card that captures all customer concerns for a multi-brand workshop.
- How do you explain a service estimate to a customer who feels the cost is too high?
- How do you upsell an AMC to a customer who came only for an oil change?
- What steps do you take to quality-check a vehicle before returning it to the customer?
- How do you handle a situation where a vehicle cannot be delivered on the promised date?
- How do you manage your service desk during peak hours with multiple arrivals?
- Good Tamil and English communication skills for team coordination and client interaction in Coimbatore.
✅ Required Skills
🏆 Certifications and Qualifications
ITI Mechanic Motor Vehicle for car and two-wheeler service technician roles; ITI Diesel Mechanic for commercial vehicle and truck service; Diploma in Automobile Engineering for service engineer and workshop supervisor roles; ITI Body and Paint for denting and painting roles; tyre fitting and wheel alignment certification; refrigeration or AC training for automotive AC service; EV battery and powertrain training for electric vehicle service roles; DMS and job card software for service advisor roles; Tamil language for workshop customer-facing roles in Coimbatore
🏫 Coimbatore Auto Service Centre Employment Zones
Coimbatore's large vehicle-owning population and busy road network sustain a thriving private auto service centre industry, with multi-brand workshops and authorized service outlets spread across the city. These centres employ automotive technicians, service advisors, electricians, body shop workers, and service managers.
Auto service centre employment in Coimbatore is concentrated in Gandhipuram, Avinashi Road, Singanallur, Peelamedu, Ganapathy, RS Puram, Vadavalli, Ukkadam, Race Course, and Mettupalayam Road.
வேலை விவரம் - தமிழில்
Coimbatore-ல் Service Advisor Multi-Brand Workshop வேலைவாய்ப்பு. மாத சம்பளம் ரூ.17,500 முதல் ரூ.37,500 வரை. 0 - 3 Years અனுபவம் தேவை. Auto Service Centre and Workshop-ல் Full Time பணி. ஆர்வமுள்ளவர்கள் Jobzi மூலம் விண்ணப்பிக்கலாம்.