Service Advisor Two-Wheeler Jobs in Coimbatore Two-Wheeler Dealership
⚡ Hiring Now📋 Job Description
Jobzi is sourcing qualified candidates for Service Advisor Two-Wheeler positions in Coimbatore's private Two-Wheeler Dealership sector. This is a full-time opportunity with a reputed Two-Wheeler Sales and Service employer in Coimbatore offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Coimbatore.
📌 Key Responsibilities
- Receive customer two-wheelers and open job cards with accurate complaint details
- Explain service estimates and timelines to customers before work begins
- Provide service status updates to customers during repair
- Upsell service packages, accessories, and annual maintenance contracts
- Ensure vehicle quality check before customer delivery
- Handle customer queries and resolve service complaints
- Meet customer satisfaction index targets set by workshop manager
🎓 Qualifications and Requirements
- How do you open a job card that captures all customer complaints accurately for a two-wheeler?
- How do you handle a customer who disputes the estimate after the vehicle is already in the workshop?
- How do you upsell an AMC to a customer who came for a basic oil change?
- What steps do you take to ensure vehicle quality before two-wheeler customer delivery?
- How do you manage multiple service customers simultaneously during peak service hours?
- Describe how you handle a repeat complaint from a customer who had the same issue fixed last month.
- How do you track and improve your CSI score at a two-wheeler dealership?
- Good Tamil and English communication skills for team coordination and client interaction in Coimbatore.
✅ Required Skills
🏆 Certifications and Qualifications
12th pass or Graduate for two-wheeler sales and telecalling roles; ITI Mechanic Motor Vehicle for service technician roles; Diploma in Automobile Engineering for service supervisor and workshop roles; IRDA insurance exam for vehicle insurance executive roles; knowledge of EV two-wheeler battery and motor for electric vehicle service roles; Tamil language for all customer-facing roles in Coimbatore; DMS knowledge for dealership operations roles; Graduate for accounts and operations roles
🏫 Coimbatore Two-Wheeler Dealership Employment Zones
Coimbatore has a large two-wheeler market with motorcycles and scooters being the primary transport for the city's vast industrial and student population, with private dealerships and service centers spread across Gandhipuram, Singanallur, and Ganapathy employing sales executives, mechanics, and service advisors.
Two-wheeler dealership employment zones in Coimbatore include Gandhipuram, Singanallur, Ganapathy, Avinashi Road, Mettupalayam Road, Saravanampatti, Kalapatti, Chettipalayam, Thudiyalur, and Annur.
வேலை விவரம் - தமிழில்
Coimbatore-ல் Service Advisor Two-Wheeler வேலைவாய்ப்பு. மாத சம்பளம் ரூ.15,500 முதல் ரூ.29,500 வரை. 0 - 3 Years અனுபவம் தேவை. Two-Wheeler Dealership-ல் Full Time பணி. ஆர்வமுள்ளவர்கள் Jobzi மூலம் விண்ணப்பிக்கலாம்.