Crisis Communications Manager Jobs in Chennai PR and Communications Agency

📋 Job Description

Jobzi is sourcing qualified candidates for Crisis Communications Manager positions in Chennai's private PR and Communications Agency sector. This is a full-time opportunity with a reputed Public Relations and Corporate Communications employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.

📌 Key Responsibilities

• Develop crisis communications plans, holding statements, Q and A documents, and dark site content for client organisations across high-risk industry sectors
• Lead rapid response communications during breaking corporate crises including product recalls, industrial incidents, legal disputes, and leadership controversies
• Coach client spokespersons on crisis messaging, media interaction protocols, and maintaining composure during hostile press and public scrutiny
• Monitor social media and news channels during active crises using real-time monitoring tools to track narrative evolution and public sentiment
• Coordinate communications response across client's legal, HR, operations, and public affairs teams during crisis situations to ensure consistent messaging
• Conduct crisis simulation exercises with client leadership teams to test crisis communications plans, identify gaps, and build organisational readiness
• Prepare post-crisis analysis reports assessing media handling effectiveness, reputation impact, and recommendations for plan improvement

🎓 Qualifications and Requirements

• 4 to 10 years of PR and communications experience with demonstrated involvement in managing real corporate crisis communications situations
• Proven ability to develop crisis communications plans, holding statement libraries, and dark site content for organisations in high-stakes industries
• Experience coaching senior executives and spokespersons on crisis messaging, Q and A preparation, and media interaction under pressure
• Strong rapid-response writing skills with the ability to draft accurate, legally vetted holding statements and press responses under extreme time pressure
• Deep understanding of how media and social media dynamics interact during a crisis and how to manage narrative flow across both channels simultaneously
• Graduate degree in Mass Communication, Journalism, or any related discipline; MBA in Communications or Marketing and crisis management certification are strong advantages
• Experience working with legal and compliance teams to ensure all crisis communications meet regulatory and liability requirements in Indian corporate law context
• Good Tamil and English communication skills for team coordination and client interaction in Chennai.

✅ Required Skills