FM Key Account Manager Jobs in Chennai Security and Facility Management Company

📋 Job Description

Jobzi is sourcing qualified candidates for FM Key Account Manager positions in Chennai's private Security and Facility Management Company sector. This is a full-time opportunity with a reputed Security Services and Facility Management employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.

📌 Key Responsibilities

• Manage large corporate or institutional FM account relationships at senior level
• Oversee SLA performance and service quality across all service lines in the account
• Lead quarterly business reviews with client senior management
• Manage account P and L including revenue, cost, and profitability
• Drive contract renewal and account value growth through service enhancement and upsell
• Coordinate between operations, HR, and BD teams for seamless account delivery
• Handle major escalations and develop action plans to prevent account loss

🎓 Qualifications and Requirements

• How do you manage a large FM key account relationship at senior management level?
• Describe how you prepare and present a quarterly business review to a corporate client.
• How do you handle a major service quality issue at a key account that is threatening contract renewal?
• What is your approach to growing account revenue through service enhancement and upsell?
• How do you manage account P and L to ensure profitability while maintaining client satisfaction?
• Describe how you coordinate between operations and BD teams to strengthen a key account.
• How do you develop a contract renewal strategy for a major FM account that is going to tender?
• Good Tamil and English communication skills for team coordination and client interaction in Chennai.

✅ Required Skills