Investor Services Executive Jobs in Chennai Mutual Fund and AMC

📋 Job Description

Jobzi is sourcing qualified candidates for Investor Services Executive positions in Chennai's private Mutual Fund and AMC sector. This is a full-time opportunity with a reputed Mutual Fund and Asset Management employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.

📌 Key Responsibilities

• Handle investor queries related to mutual fund folios, SIPs, and redemptions via phone and email
• Process folio creation, SIP registration, and redemption requests accurately within TAT
• Verify KYC documents and escalate discrepancies to compliance team
• Generate account statements, portfolio valuations, and NAV confirmations for investors
• Coordinate with R and T agents for transaction processing and status updates
• Maintain accurate records of investor interactions in the CRM system
• Support branch walk-in investors with scheme information and transaction guidance

🎓 Qualifications and Requirements

• What is the difference between SIP and lump sum investment in a mutual fund?
• How do you process a redemption request and what documents are required?
• What is an NISM V-A certification and why is it required for this role?
• Explain the KYC process for a new mutual fund investor.
• How do you handle an investor complaint about a delayed payout?
• What is NAV and how is it calculated?
• Describe your experience with investor servicing software or CRM tools.
• Good Tamil and English communication skills for team coordination and client interaction in Chennai.

✅ Required Skills