Operations Manager (Spa Chain) Jobs in Chennai Spa and Wellness

📋 Job Description

Jobzi is sourcing qualified candidates for Operations Manager (Spa Chain) positions in Chennai's private Spa and Wellness sector. This is a full-time opportunity with a reputed Spa and Wellness Industry employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.

📌 Key Responsibilities

• Oversee end-to-end operations of multiple spa centre locations across Chennai and drive consistent operational and commercial performance
• Own the P and L for the spa chain's multi-location portfolio including revenue targets, cost management, and EBITDA delivery
• Recruit, develop, and manage spa centre managers, supervisors, and senior therapists across all locations
• Design and enforce standard operating procedures, service quality standards, and treatment delivery protocols across the chain
• Lead new spa centre launch projects including site readiness, staff hiring, equipment setup, and opening operations
• Manage central vendor relationships, supply procurement, and product quality standards for the entire spa chain
• Analyse multi-location operational data and present business performance reports to senior leadership and ownership

🎓 Qualifications and Requirements

• Describe your experience managing operations across multiple spa or wellness centre locations simultaneously
• How do you ensure consistent service quality and operational standards across geographically spread spa locations?
• What strategies have you used to drive revenue growth and improve occupancy at underperforming spa centres?
• How do you approach P and L management across a multi-location spa chain portfolio?
• Describe your experience leading a new spa centre launch from site selection through to opening day
• How do you manage performance of spa centre managers and motivate distributed operational teams?
• What data and analytics tools do you use to track multi-location spa chain operational performance?
• Good Tamil and English communication skills for team coordination and client interaction in Chennai.

✅ Required Skills