Service Advisor Two-Wheeler Jobs in Chennai Two-Wheeler Dealership
⚡ Hiring Now🏫 Chennai Two-Wheeler Dealership Employment Zones
Chennai's private two-wheeler dealership sector serves the city's large commuter population with motorcycle and scooter showrooms in Guindy and Ambattur MIDC, employing Tamil-speaking vehicle sales executives, service technicians, and spare parts managers.
Two-Wheeler Dealership employment zones in Chennai include Guindy, Ambattur MIDC, Sholinganallur, Anna Nagar, Nungambakkam, T. Nagar, Adyar, Velachery, Taramani, and Perungudi.
📋 Job Description
Jobzi is sourcing qualified candidates for Service Advisor Two-Wheeler positions in Chennai's private Two-Wheeler Dealership sector. This is a full-time opportunity with a reputed Two-Wheeler Sales and Service employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.
📌 Key Responsibilities
- Receive customer two-wheelers and open job cards with accurate complaint details
- Explain service estimates and timelines to customers before work begins
- Provide service status updates to customers during repair
- Upsell service packages, accessories, and annual maintenance contracts
- Ensure vehicle quality check before customer delivery
- Handle customer queries and resolve service complaints
- Meet customer satisfaction index targets set by workshop manager
🎓 Qualifications and Requirements
- How do you open a job card that captures all customer complaints accurately for a two-wheeler?
- How do you handle a customer who disputes the estimate after the vehicle is already in the workshop?
- How do you upsell an AMC to a customer who came for a basic oil change?
- What steps do you take to ensure vehicle quality before two-wheeler customer delivery?
- How do you manage multiple service customers simultaneously during peak service hours?
- Describe how you handle a repeat complaint from a customer who had the same issue fixed last month.
- How do you track and improve your CSI score at a two-wheeler dealership?
- Good Tamil and English communication skills for team coordination and client interaction in Chennai.
✅ Required Skills
🏆 Certifications and Qualifications
12th pass or Graduate for two-wheeler sales and telecalling roles; ITI Mechanic Motor Vehicle for service technician roles; Diploma in Automobile Engineering for service supervisor and workshop roles; IRDA insurance exam for vehicle insurance executive roles; knowledge of EV two-wheeler battery and motor for electric vehicle service roles; Tamil language for all customer-facing roles in Chennai; DMS knowledge for dealership operations roles; Graduate for accounts and operations roles
Frequently Asked Questions
What types of jobs are available at two-wheeler dealerships in Chennai?
Private two-wheeler dealerships in Chennai hire sales executives, telecallers, vehicle insurance executives, spare parts counter sales staff, and delivery executives for their sales division. Their service division employs two-wheeler mechanics, EV service technicians, auto electricians, and PDI technicians. Workshop supervisors and spare parts storekeepers manage operations. Accounts executives handle billing and GST. Management roles include dealership manager, area sales manager, and dealer principal for multi-outlet groups.
What qualifications are required for two-wheeler dealership jobs in Chennai?
Sales and telecalling roles at private two-wheeler dealerships in Chennai require 12th pass or graduation with Tamil language proficiency. Workshop mechanic and technician roles need ITI in Mechanic Motor Vehicle or equivalent. EV service roles require ITI or Diploma with electric vehicle battery and motor training. Insurance executive roles need IRDA certification. Accounts roles need B.Com with Tally. Workshop supervisor and manager roles require Diploma in Automobile Engineering with relevant experience.
What is the salary range for two-wheeler dealership jobs in Chennai?
Salaries at private two-wheeler dealerships in Chennai range from Rs. 11,000 to Rs. 22,000 for entry-level sales and telecaller roles. Service technicians earn Rs. 14,000 to Rs. 34,000 based on skills and experience. Workshop supervisors earn Rs. 18,000 to Rs. 40,000. Dealership managers earn Rs. 30,000 to Rs. 70,000. Area sales managers and dealer principals at multi-outlet groups earn Rs. 45,000 to Rs. 2,50,000 per month. Incentives on vehicle sales and insurance cross-sell add to base pay at most roles.
What does a Service Advisor do at a private two-wheeler dealership workshop in Chennai?
A Service Advisor at a private two-wheeler dealership workshop in Chennai is the primary point of contact between the two-wheeler owner and the service workshop. They receive vehicles, listen to customer complaints, open job cards with accurate fault details, explain service estimates and expected completion times, and provide status updates during repair. They upsell service packages and annual maintenance contracts, ensure quality checks before vehicle delivery, collect payment, and manage customer satisfaction scores. Good Tamil communication skills and knowledge of two-wheeler service procedures are essential for this role at Chennai dealerships.
What qualifications are needed for service advisor jobs at two-wheeler dealerships in Chennai?
Service Advisor roles at private two-wheeler dealerships in Chennai require a graduate degree or a Diploma in Automobile Engineering. Basic knowledge of two-wheeler systems helps in accurately capturing customer complaints and explaining repair needs. Strong Tamil communication skills are essential for the majority of customer interactions at Chennai dealerships. Familiarity with dealer management system software for job card creation and invoicing is preferred. Prior experience as a service advisor, service receptionist, or in a customer-facing automotive role is an advantage. Freshers with graduation and two-wheeler product knowledge are also considered by most private dealerships.
What is the salary for service advisor jobs at two-wheeler dealerships in Chennai?
Service Advisor salaries at private two-wheeler dealerships in Chennai range from Rs. 14,000 to Rs. 28,000 per month depending on experience and outlet volume. Freshers starting in service advisor roles may earn Rs. 14,000 to Rs. 18,000. Experienced service advisors at high-throughput two-wheeler workshops in Chennai with three or more years can earn between Rs. 22,000 and Rs. 28,000. Incentives linked to customer satisfaction scores, AMC upsell revenue, and labour hours billed also add to monthly earnings. The role is a strong foundation for progressing to workshop supervisor or service manager positions.
What is the salary for Service Advisor Two-Wheeler in Chennai Two-Wheeler Dealership in
A Service Advisor Two-Wheeler in Chennai earns between Rs.15,500 and Rs.29,500 per month in July 2026, depending on experience, skills, and employer.
What experience is required for Service Advisor Two-Wheeler jobs in
0 - 3 Years of relevant experience is typically required for Service Advisor Two-Wheeler positions in Chennai's private Two-Wheeler Dealership sector.
வேலை விவரம் - தமிழில்
Chennai-ல் Service Advisor Two-Wheeler வேலைவாய்ப்பு. மாத சம்பளம் ரூ.15,500 முதல் ரூ.29,500 வரை. 0 - 3 Years અனுபவம் தேவை. Two-Wheeler Dealership-ல் Full Time பணி. ஆர்வமுள்ளவர்கள் Jobzi மூலம் விண்ணப்பிக்கலாம்.