Area Manager (MFI) Jobs in Chennai Microfinance Institution

📋 Job Description

Jobzi is sourcing qualified candidates for Area Manager (MFI) positions in Chennai's private Microfinance Institution sector. This is a full-time opportunity with a reputed Microfinance and NBFC-MFI employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.

📌 Key Responsibilities

• Oversee operations of five to twelve MFI branches across an assigned Chennai area cluster
• Review and drive monthly disbursement, collection, and portfolio targets for all branches in the area
• Monitor and manage portfolio-at-risk across branches and implement corrective recovery programmes
• Recruit, appraise, and develop branch managers and senior field staff in the assigned area
• Ensure all branches maintain RBI NBFC-MFI compliance, audit readiness, and responsible finance standards
• Prepare area-level MIS and performance reports for regional manager review and head office submissions
• Resolve escalated borrower grievances and inter-branch operational issues at the area level

🎓 Qualifications and Requirements

• How many branches and staff have you managed as an area manager or similar role in an MFI?
• What is your approach to managing PAR across multiple branches with varied portfolio quality?
• How do you develop and coach underperforming branch managers in your area?
• Describe a situation where you turned around a high-delinquency branch in your area?
• How do you plan and monitor area disbursement targets across diverse urban and peri-urban zones?
• What steps do you take to ensure RBI NBFC-MFI audit readiness across all branches in your area?
• How do you handle a borrower or community escalation that affects multiple branches in your cluster?
• Good Tamil and English communication skills for team coordination and client interaction in Chennai.

✅ Required Skills