Branch Manager (MFI) Jobs in Chennai Microfinance Institution

📋 Job Description

Jobzi is sourcing qualified candidates for Branch Manager (MFI) positions in Chennai's private Microfinance Institution sector. This is a full-time opportunity with a reputed Microfinance and NBFC-MFI employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.

📌 Key Responsibilities

• Oversee all branch operations including loan disbursement, collection, and credit appraisal functions
• Lead and motivate a team of loan officers and collection executives to meet monthly targets
• Monitor portfolio-at-risk and delinquency indicators and implement corrective recovery actions
• Ensure RBI NBFC-MFI compliance, responsible lending norms, and fair practice code adherence at branch
• Review and approve loan applications within sanctioned authority and coordinate credit decisions
• Prepare branch MIS reports and submit to area manager with performance commentary
• Conduct weekly team meetings to review field performance and address operational challenges

🎓 Qualifications and Requirements

• How many loan officers and collection executives have you managed in your prior MFI role?
• What strategies have you used to control PAR and delinquency in your branch portfolio?
• How do you ensure RBI fair practice code compliance in daily branch operations?
• Describe your approach to achieving monthly disbursement targets without compromising credit quality?
• How do you handle a team member who is underperforming on collection or disbursement metrics?
• What MIS tools and reports do you use to monitor branch portfolio health?
• How do you manage borrower grievances that escalate beyond the field officer level?
• Good Tamil and English communication skills for team coordination and client interaction in Chennai.

✅ Required Skills