Client Servicing Executive Jobs in Chennai Digital Marketing Agency

⚡ Hiring Now
🏫 Digital Marketing and Advertising  •  📍 Chennai, Tamil Nadu
💵 ₹20,000 - ₹48,000 / Month
1 - 4 Years
🎓 Graduate with account management and client communication skills
📅 Full Time
📍 Chennai, Tamil Nadu
📅 Posted: 2026-07-08 🕑 Valid Till: 2026-08-08T00:00 🔑 Job ID: JZ-DMA-CLIENTSE-726

🏫 Chennai Digital Marketing Agency Employment Zones

Chennai's private digital marketing agencies provide SEO, social media marketing, and performance advertising services to IT, manufacturing, automotive, healthcare, and commerce companies from Guindy and Ambattur MIDC, employing Tamil-speaking digital marketers, SEO executives, and content strategists.

Digital Marketing Agency employment zones in Chennai include Guindy, Ambattur MIDC, Sholinganallur, Anna Nagar, Nungambakkam, T. Nagar, Adyar, Velachery, Taramani, and Perungudi.

Guindy Ambattur MIDC Sholinganallur Anna Nagar Nungambakkam T. Nagar Adyar Velachery Taramani Perungudi

📋 Job Description

Jobzi is sourcing qualified candidates for Client Servicing Executive positions in Chennai's private Digital Marketing Agency sector. This is a full-time opportunity with a reputed Digital Marketing and Advertising employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.

📌 Key Responsibilities

  • Serve as the primary day-to-day point of contact for assigned client accounts, managing all communication, deliverable timelines, and feedback cycles
  • Translate client marketing objectives and campaign briefs into clear, actionable internal work orders for the SEO, content, design, and paid media teams
  • Coordinate the preparation and delivery of monthly campaign performance reports, presentations, and review meetings with clients
  • Track deliverable progress across internal teams and escalate delays or quality issues to the account manager before impacting client timelines
  • Manage client feedback cycles by consolidating revision comments, briefing the creative team accurately, and ensuring timely re-delivery
  • Maintain detailed account documentation including contact records, brief history, approval trails, and campaign schedules in the agency's CRM system
  • Identify upselling or cross-selling opportunities within assigned accounts and flag them to the account manager for business development action

🎓 Qualifications and Requirements

  • 1 to 4 years of client servicing, account coordination, or customer relationship management experience in a marketing agency or service environment
  • Strong written and verbal communication skills in English with the ability to manage professional client interactions via email, phone, and video call
  • Ability to manage multiple client accounts simultaneously while maintaining accuracy, responsiveness, and professional service standards
  • Proficiency in Microsoft Office tools including PowerPoint for presentations, Excel for reporting, and Word for document preparation
  • Understanding of digital marketing services including SEO, social media, content marketing, and paid advertising to communicate campaign activities accurately to clients
  • Organised and detail-oriented with strong follow-up discipline and the ability to track multiple project timelines without missing deadlines
  • Familiarity with CRM platforms such as HubSpot, Zoho CRM, or agency project management tools such as Trello, Asana, or Monday.com
  • Good Tamil and English communication skills for team coordination and client interaction in Chennai.

✅ Required Skills

Client Communication Account Coordination Campaign Briefing Presentation Skills Project Management Microsoft Office CRM Tools Problem Solving

🏆 Certifications and Qualifications

Google Ads certification via Google Skillshop; Meta Blueprint certification for Facebook and Instagram advertising; HubSpot Inbound Marketing and Content Marketing certifications; SEMrush Academy or Ahrefs certification for SEO; Google Analytics 4 (GA4) certification; Hootsuite Social Media certification; YouTube Content certification; Adobe Creative Cloud certifications for design roles; CXL Institute for conversion rate optimization; IELTS for international client communication roles

Frequently Asked Questions

What types of jobs are available in Chennai digital marketing agencies?

Chennai digital marketing agencies hire across a wide range of functions including SEO, paid media, content writing, social media management, graphic design, video editing, web development, client servicing, and account management. Entry-level openings are available for freshers, while mid and senior roles require 2 to 8 years of experience in specific digital disciplines.

What is the average salary in Chennai digital marketing agencies?

Salaries in Chennai digital marketing agencies vary by role and experience. Freshers in content or SEO roles typically earn Rs.14,000 to Rs.22,000 per month. Mid-level executives in paid media or social media earn Rs.25,000 to Rs.55,000. Senior managers and directors at larger agencies can earn Rs.70,000 to Rs.1,60,000 per month depending on team size and client portfolio.

What skills are most in demand at digital marketing agencies in Chennai?

The most sought-after skills at digital marketing agencies in Chennai include Google Ads and Meta Ads management, SEO and technical SEO, content strategy, graphic design using Adobe Creative Suite, video editing, social media management, WordPress development, and data analytics using Google Analytics 4. Bilingual communication skills in Tamil and English are a valued advantage for client-facing roles.

What does a Client Servicing Executive do at a Chennai digital agency?

A Client Servicing Executive at a Chennai digital marketing agency acts as the primary communication link between the agency and its clients. They manage day-to-day client interactions, translate client briefs into internal work orders, track deliverable progress, coordinate feedback cycles, and ensure reports and campaign outputs are delivered on time. They are responsible for maintaining strong client relationships and ensuring clients feel informed and valued throughout their engagement with the agency.

What skills are most important for Client Servicing Executive roles at Chennai agencies?

Strong verbal and written communication skills in English are the most critical skills for Client Servicing Executive roles at Chennai digital marketing agencies. Candidates must be organised, proactive in follow-ups, capable of managing multiple accounts simultaneously, and able to understand digital marketing campaign activities well enough to explain them clearly to clients. Problem-solving ability and a calm, professional demeanour when handling client concerns are highly valued by agency hiring managers.

What is the career path from a Client Servicing Executive at a Chennai agency?

Client Servicing Executives at Chennai digital marketing agencies typically progress to Account Manager roles after 2 to 3 years of strong client relationship management. Account Managers then advance to Senior Account Manager, Group Account Manager, or Account Director positions. Some transition into business development roles, while others move to client-side marketing positions at the brands they previously serviced. The client servicing function offers one of the broadest career mobility paths within Chennai's agency ecosystem.

What is the salary for Client Servicing Executive in Chennai Digital Marketing Agency in

A Client Servicing Executive in Chennai earns between Rs.20,000 and Rs.48,000 per month in July 2026, depending on experience, skills, and employer.

What experience is required for Client Servicing Executive jobs in

1 - 4 Years of relevant experience is typically required for Client Servicing Executive positions in Chennai's private Digital Marketing Agency sector.

வேலை விவரம் - தமிழில்

Chennai-ல் Client Servicing Executive வேலைவாய்ப்பு. மாத சம்பளம் ரூ.20,000 முதல் ரூ.48,000 வரை. 1 - 4 Years અனுபவம் தேவை. Digital Marketing Agency-ல் Full Time பணி. ஆர்வமுள்ளவர்கள் Jobzi மூலம் விண்ணப்பிக்கலாம்.