Digital Lending Executive (MFI App) Jobs in Chennai Microfinance Institution
⚡ Hiring Now🏫 Chennai Microfinance Institution Employment Zones
Chennai's private microfinance institutions provide small business and livelihood loans to low-income borrowers through branch networks in Guindy and Ambattur MIDC, employing Tamil-speaking field credit officers, loan supervisors, and branch managers.
Microfinance Institution employment zones in Chennai include Guindy, Ambattur MIDC, Sholinganallur, Anna Nagar, Nungambakkam, T. Nagar, Adyar, Velachery, Taramani, and Perungudi.
📋 Job Description
Jobzi is sourcing qualified candidates for Digital Lending Executive (MFI App) positions in Chennai's private Microfinance Institution sector. This is a full-time opportunity with a reputed Microfinance and NBFC-MFI employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.
📌 Key Responsibilities
- Process digital micro-credit loan applications through the MFI mobile app or web-based lending platform
- Facilitate video KYC sessions with new borrowers and verify digital documentation for loan eligibility
- Set up eNACH or eMandate registrations for automated monthly loan repayments
- Coordinate digital disbursement to borrower bank accounts after credit approval and documentation clearance
- Onboard new digital lending customers by guiding them through the app registration and profile completion
- Track digital repayment status and follow up with borrowers on failed eNACH mandates
- Support technical issues related to app access, digital signature, and document upload faced by borrowers
🎓 Qualifications and Requirements
- Have you processed loan applications through a digital lending app or NBFC web platform?
- Are you familiar with video KYC procedures and RBI digital KYC norms for NBFC-MFI customers?
- Do you have experience setting up eNACH mandates and resolving eMandate failures for MFI repayments?
- How do you assist a borrower who is struggling to complete the digital onboarding process on an app?
- Are you comfortable with credit bureau API output and basic digital credit scoring tools?
- What steps do you take when a digital loan disbursement fails due to a technical or banking issue?
- How do you track digital repayment performance and identify customers at risk of digital default?
- Good Tamil and English communication skills for team coordination and client interaction in Chennai.
✅ Required Skills
🏆 Certifications and Qualifications
Graduate degree in any stream for loan officer and field roles (minimum qualification at most MFIs); NISM Series V-A for MFI staff handling mutual fund cross-sell; RBI NBFC-MFI compliance awareness and Responsible Finance guidelines (RBI Harmonised Guidelines 2022) for operations; PMLA (Prevention of Money Laundering Act) and KYC awareness for branch roles; credit analysis and cashflow assessment training for credit officer roles; training in JLG (Joint Liability Group) lending methodology; Tamil language fluency required for field-facing roles in Chennai
Frequently Asked Questions
What types of jobs are available in microfinance institutions in Chennai?
Private NBFC-MFIs in Chennai hire across field and office roles including loan officers, collection executives, branch managers, credit analysts, HR executives, training officers, and risk and compliance staff. Field roles involve JLG centre meetings and loan disbursement in urban and peri-urban zones, while office roles focus on credit appraisal, MIS reporting, audit, and branch operations. Both fresher and experienced candidates find opportunities in Chennai's growing private microfinance sector.
What qualifications are needed for microfinance institution jobs in Chennai?
Most field and entry-level roles at private MFIs in Chennai require a graduate degree in any stream, with Tamil language fluency being essential for customer-facing positions. Senior roles such as branch manager and area manager typically require two to six years of microfinance or NBFC experience. Specialist positions in audit, compliance, and credit analysis prefer CA Inter, MBA, or relevant certification. KYC, PMLA awareness, and RBI NBFC-MFI guideline knowledge are increasingly valued at all levels.
What is the career growth path in a private microfinance institution in Chennai?
A typical career in a Chennai-based private MFI begins as a loan officer or collection executive at the field level, progressing to senior loan officer and then branch manager after two to four years of demonstrated portfolio performance. High performers move to area manager overseeing multiple branches, then to regional manager responsible for a district cluster. Leadership roles such as COO or CEO are open to professionals with extensive NBFC-MFI operational and regulatory track records spanning fifteen or more years.
What does a Digital Lending Executive do at a private MFI in Chennai?
A digital lending executive at a private MFI in Chennai manages end-to-end processing of digital micro-credit applications on the institution's mobile or web lending platform. Responsibilities include facilitating video KYC, verifying digital documentation, setting up eNACH mandates, coordinating digital disbursements, and supporting borrowers with app onboarding. The role also involves tracking digital repayment status, resolving failed mandate issues, and assisting borrowers with technical difficulties on the platform in a compliant and customer-friendly manner.
What qualifications are needed for a Digital Lending Executive at an MFI in Chennai?
A graduate degree is the standard qualification for this role, along with practical experience in digital loan processing, app-based customer service, or NBFC digital operations. Familiarity with RBI digital KYC norms, video KYC procedures, eNACH setup, and credit bureau API checks is highly valued. Prior experience in a fintech, digital NBFC, or technology-enabled MFI environment gives candidates a strong advantage. Strong communication skills in Tamil and English are needed to assist borrowers with digital onboarding challenges.
What is the salary for a Digital Lending Executive at a private MFI in Chennai?
Digital lending executives at private NBFC-MFIs in Chennai earn between Rs.18,000 and Rs.40,000 per month depending on experience with digital lending platforms, video KYC proficiency, and technical troubleshooting ability. Candidates with prior fintech or digital NBFC experience command higher starting salaries. As private MFIs continue to scale digital product delivery in Chennai, digital lending roles carry good growth potential toward senior product operations, digital credit manager, and fintech partnership roles.
What is the salary for Digital Lending Executive (MFI App) in Chennai Microfinance Institution in
A Digital Lending Executive (MFI App) in Chennai earns between Rs.19,500 and Rs.41,500 per month in July 2026, depending on experience, skills, and employer.
What experience is required for Digital Lending Executive (MFI App) jobs in
0 - 3 Years of relevant experience is typically required for Digital Lending Executive (MFI App) positions in Chennai's private Microfinance Institution sector.
வேலை விவரம் - தமிழில்
Chennai-ல் Digital Lending Executive (MFI App) வேலைவாய்ப்பு. மாத சம்பளம் ரூ.19,500 முதல் ரூ.41,500 வரை. 0 - 3 Years અனுபவம் தேவை. Microfinance Institution-ல் Full Time பணி. ஆர்வமுள்ளவர்கள் Jobzi மூலம் விண்ணப்பிக்கலாம்.