Host / Hostess Jobs in Chennai Restaurant Chain

📋 Job Description

Jobzi is sourcing qualified candidates for Host / Hostess positions in Chennai's private Restaurant Chain sector. This is a full-time opportunity with a reputed Food and Beverage employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.

📌 Key Responsibilities

• Welcome guests at the restaurant entrance with a warm greeting and escort them promptly to assigned tables.
• Manage restaurant reservations via phone, app, and walk-in requests and confirm bookings accurately in the system.
• Maintain the waiting list during peak hours, provide accurate wait time estimates, and manage guest flow efficiently.
• Coordinate with the floor captain and supervisor to communicate table status, VIP arrivals, and special seating needs.
• Handle departure of guests with a warm farewell, collect feedback, and encourage return visits and loyalty programme sign-ups.
• Answer phone inquiries about menu, timing, reservations, and directions in a professional and courteous manner.
• Maintain neat and presentable appearance of the entrance area, menu display, and waiting lounge at all times.

🎓 Qualifications and Requirements

• Graduate degree from any discipline; a hospitality or communications background is valued.
• Zero to two years of experience in a guest-facing role in hospitality, retail, or customer service environment.
• Excellent spoken Tamil and English communication skills with a warm, approachable, and professional demeanour.
• Good personal grooming and presentation standards consistent with the restaurant brand's front-of-house image.
• Ability to manage multiple guest interactions simultaneously while maintaining composure during busy periods.
• Basic knowledge of reservation management systems or willingness to learn the restaurant's booking platform.
• Positive attitude, empathy for guests, and the ability to handle waiting list complaints with patience and tact.
• Good Tamil and English communication skills for team coordination and client interaction in Chennai.

✅ Required Skills