IT Support Executive (Retail) Jobs in Chennai Supermarket and Retail Chain
⚡ Hiring Now🏫 Chennai Supermarket and Retail Employment Zones
Chennai's private supermarket and grocery retail sector operates large-format hypermarkets, supermarkets, and neighbourhood stores in Guindy and Ambattur MIDC, employing Tamil-speaking cashiers, department supervisors, and retail store managers.
Supermarket and Retail employment zones in Chennai include Guindy, Ambattur MIDC, Sholinganallur, Anna Nagar, Nungambakkam, T. Nagar, Adyar, Velachery, Taramani, and Perungudi.
📋 Job Description
Jobzi is sourcing qualified candidates for IT Support Executive (Retail) positions in Chennai's private Supermarket and Retail Chain sector. This is a full-time opportunity with a reputed Retail and Consumer employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.
📌 Key Responsibilities
- Provide first-level IT support for POS billing terminals, barcode scanners, and checkout hardware
- Troubleshoot network and internet connectivity issues affecting store operations
- Coordinate with ERP vendors for software issues and manage escalation to second-level support
- Maintain and service store CCTV systems, printers, and peripheral devices
- Manage IT helpdesk tickets and ensure resolution within defined SLA timelines
- Coordinate software updates, patches, and system upgrades with minimum store disruption
- Train store staff on basic IT system usage and maintain IT asset registers for the store
🎓 Qualifications and Requirements
- B.Tech in Computer Science, IT, or Electronics; or BCA from a recognised institution
- One to three years of IT support experience preferably in a retail or high-footfall environment
- Hands-on experience with POS system troubleshooting and retail ERP first-level support
- Strong knowledge of networking, LAN/WAN, Wi-Fi, and connectivity troubleshooting
- Experience with hardware maintenance including desktops, printers, scanners, and peripherals
- Ability to work flexible hours to provide IT support during store opening and closing
- CCNA certification or equivalent networking qualification is an advantage
- Good Tamil and English communication skills for team coordination and client interaction in Chennai.
✅ Required Skills
🏆 Certifications and Qualifications
Retail management diploma or certificate for supervisory roles; FSSAI food handler certification for grocery and fresh produce departments; SAP Retail or Oracle Retail certification for inventory and supply chain roles; Tally ERP for accounts and billing roles; Certified Supply Chain Professional (CSCP) for procurement roles; First aid certification; Visual merchandising certification for display roles
Frequently Asked Questions
What types of jobs are available in Chennai supermarkets and retail chains?
Chennai's private supermarket and retail sector offers a wide range of roles spanning floor sales, cashiering, stock replenishment, inventory management, visual merchandising, customer service, procurement, loss prevention, accounts, HR, IT support, and store management. Both entry-level positions requiring 10th or 12th pass qualifications and senior management roles requiring MBA or graduate degrees are regularly available across all zones of the city.
What is the typical salary range for retail chain jobs in Chennai?
Salary ranges in Chennai's private retail chains vary significantly by role and experience. Entry-level positions such as shelf stackers and cashiers typically earn between Rs. 10,000 and Rs. 23,000 per month. Mid-level roles like inventory executives and visual merchandisers range from Rs. 14,000 to Rs. 38,000. Senior positions such as store managers and area sales managers can earn between Rs. 42,000 and Rs. 1,18,000 per month depending on the organisation and scope.
Which areas in Chennai have the most supermarket and retail chain job openings?
The highest concentration of supermarket and retail chain job openings in Chennai is found in T. Nagar, Anna Nagar, Velachery, Adyar, Mylapore, and Tambaram due to high residential density and established commercial activity. Emerging retail employment zones include Porur, Ambattur, Perambur, and the OMR corridor, where new residential developments have driven rapid expansion of organised retail formats in recent years.
What does an IT Support Executive do in a Chennai supermarket chain?
An IT Support Executive in a Chennai private supermarket chain provides first-level technical support for POS billing terminals, barcode scanners, store networking, retail ERP systems, CCTV equipment, and other store IT infrastructure. They manage helpdesk tickets, coordinate with vendors for escalated issues, oversee software updates, and train staff on IT systems. The role requires flexible availability to resolve IT issues before store opening or after closing to minimise disruption to operations.
What technical skills are needed for retail IT support roles in Chennai?
IT Support Executives in Chennai private retail chains are expected to have strong hands-on skills in POS terminal troubleshooting, LAN and Wi-Fi networking, hardware maintenance for desktops, printers, and scanners, and first-level retail ERP support. Familiarity with CCTV system maintenance and IT helpdesk ticket management processes is valued. CCNA certification or equivalent networking qualifications and experience working in high-footfall retail or hospitality IT environments are considered important advantages.
What is the salary for an IT Support Executive in Chennai retail?
IT Support Executives in Chennai private supermarket and retail chains typically earn between Rs. 16,000 and Rs. 36,000 per month depending on technical skill level, experience with retail IT systems, and the number of stores supported. Candidates with B.Tech qualifications, POS system expertise, and hands-on retail ERP support experience are placed at the higher end of this range. Networking certifications such as CCNA and prior retail IT experience can significantly improve starting salary offers.
What is the salary for IT Support Executive (Retail) in Chennai Supermarket and Retail Chain in
A IT Support Executive (Retail) in Chennai earns between Rs.17,500 and Rs.37,500 per month in July 2026, depending on experience, skills, and employer.
What experience is required for IT Support Executive (Retail) jobs in
1 - 3 Years of relevant experience is typically required for IT Support Executive (Retail) positions in Chennai's private Supermarket and Retail Chain sector.
வேலை விவரம் - தமிழில்
Chennai-ல் IT Support Executive (Retail) வேலைவாய்ப்பு. மாத சம்பளம் ரூ.17,500 முதல் ரூ.37,500 வரை. 1 - 3 Years અனுபவம் தேவை. Supermarket and Retail Chain-ல் Full Time பணி. ஆர்வமுள்ளவர்கள் Jobzi மூலம் விண்ணப்பிக்கலாம்.