Last Mile Delivery Supervisor Jobs in Chennai Logistics and 3PL Company
⚡ Hiring Now📋 Job Description
Jobzi is sourcing qualified candidates for Last Mile Delivery Supervisor positions in Chennai's private Logistics and 3PL Company sector. This is a full-time opportunity with a reputed Logistics and Supply Chain employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.
📌 Key Responsibilities
- Plan daily delivery routes for riders and couriers to maximize delivery density and minimize transit time across assigned Chennai zones
- Supervise rider and courier attendance, vehicle condition, and load assignment at the hub before morning dispatch
- Monitor real-time delivery progress using logistics app tracking dashboards and intervene to resolve delivery exceptions and re-attempts
- Collect and verify proof of delivery records from riders at shift end and reconcile against the day's dispatch manifest
- Handle customer complaints related to delayed delivery, wrong address, or damaged parcel and coordinate with the customer service team for resolution
- Report undelivered or returned consignments with reasons and coordinate with the operations team for re-delivery scheduling
- Track rider and courier KPIs including daily delivery count, first-attempt delivery rate, and POD submission compliance
- Prepare daily last mile performance reports covering zone-wise delivery completion, exception count, and SLA adherence for the operations manager
🎓 Qualifications and Requirements
- Graduate degree from a recognized institution
- 1 - 4 Years of experience in last mile delivery operations, courier hub management, or urban logistics supervision
- Demonstrated ability to manage a team of 15 to 50 delivery riders or couriers across multiple urban delivery zones
- Familiarity with logistics delivery tracking apps and GPS-based route monitoring tools used in e-commerce or courier operations
- Good communication skills in Tamil and English for rider management and customer complaint handling
- Strong organizational skills to manage morning hub dispatch, real-time exception handling, and end-of-day POD reconciliation simultaneously
- Knowledge of Chennai urban road network, postal zones, and delivery zone planning for efficient route assignment
- Good Tamil and English communication skills for team coordination and client interaction in Chennai.
✅ Required Skills
🏫 Chennai Logistics and 3PL Company Employment Zones
Chennai's private logistics and 3PL companies provide warehousing, distribution, and supply chain management services to IT, manufacturing, automotive, healthcare, and commerce companies from facilities in Guindy and Ambattur MIDC, employing Tamil-speaking logistics coordinators, warehouse supervisors, and supply chain analysts.
Logistics and 3PL Company employment zones in Chennai include Guindy, Ambattur MIDC, Sholinganallur, Anna Nagar, Nungambakkam, T. Nagar, Adyar, Velachery, Taramani, and Perungudi.
வேலை விவரம் - தமிழில்
Chennai-ல் Last Mile Delivery Supervisor வேலைவாய்ப்பு. மாத சம்பளம் ரூ.20,000 முதல் ரூ.42,000 வரை. 1 - 4 Years અனுபவம் தேவை. Logistics and 3PL Company-ல் Full Time பணி. ஆர்வமுள்ளவர்கள் Jobzi மூலம் விண்ணப்பிக்கலாம்.