Logistics and Fulfilment Coordinator Jobs in Chennai E-commerce Company
⚡ Hiring Now🏫 Chennai E-commerce Company Employment Zones
Chennai's private e-commerce operations manage fulfillment, seller support, and last-mile delivery for online retail platforms from offices and warehouses in Guindy and Ambattur MIDC, employing Tamil-speaking supply chain executives, category managers, and logistics coordinators.
E-commerce Company employment zones in Chennai include Guindy, Ambattur MIDC, Sholinganallur, Anna Nagar, Nungambakkam, T. Nagar, Adyar, Velachery, Taramani, and Perungudi.
📋 Job Description
Jobzi is sourcing qualified candidates for Logistics and Fulfilment Coordinator positions in Chennai's private E-commerce Company sector. This is a full-time opportunity with a reputed E-commerce and D2C Retail employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.
📌 Key Responsibilities
- Coordinate daily shipment handover to courier partners and track pickup compliance for all outbound orders
- Monitor first attempt delivery success rates, SLA adherence, and TAT performance across courier partner accounts
- Manage non-delivery report follow-ups by coordinating with courier partners and customers to resolve address and contact issues
- Track and process return-to-origin shipments, inspect returned products, and update inventory and refund systems accordingly
- Escalate courier performance issues, lost shipments, and damage claims to senior logistics management with full documentation
- Prepare daily and weekly logistics MIS reports covering shipped, delivered, pending, and RTO volumes for management review
- Liaise with courier partner account managers to review monthly performance scorecards and negotiate service improvements
🎓 Qualifications and Requirements
- Graduate degree in Logistics, Commerce, or any stream from a recognized institution
- 0 - 3 Years of experience in logistics coordination, e-commerce fulfilment, or courier management roles
- Knowledge of courier partner operations, SLA metrics, and shipment tracking tools used in e-commerce logistics
- Familiarity with NDR management processes and the steps involved in resolving last-mile delivery failures
- Proficiency in Excel for logistics MIS preparation, shipment tracking, and performance reporting
- Good communication skills for coordinating with courier partner account managers and internal operations teams
- Ability to multitask across multiple courier partners and order volumes during peak sales periods
- Good Tamil and English communication skills for team coordination and client interaction in Chennai.
✅ Required Skills
🏆 Certifications and Qualifications
B.E./B.Tech. CS for software and platform engineering roles; MBA or Graduate for product management, marketing, and operations roles; Google Analytics and Google Ads certification for digital marketing roles; Meta Blueprint for social commerce and performance marketing roles; knowledge of marketplace seller central operations for catalogue and account management roles; Python or SQL for e-commerce data analytics roles; Scrum or Agile certification for product manager roles; warehouse management and WMS knowledge for fulfilment and operations roles
Frequently Asked Questions
What types of e-commerce company jobs are available in Chennai?
Chennai's private e-commerce sector offers roles spanning operations, technology, marketing, and data. Catalogue executives and order fulfilment staff power the day-to-day listing and logistics engine. Performance marketers and SEO executives drive traffic and revenue. Data analysts and backend developers build and optimize the platform. Management roles include marketplace account managers, product managers, category growth managers, and operations leaders. Zones such as Sholinganallur, OMR, and Guindy have the highest density of e-commerce company employers.
What is the salary range for e-commerce company jobs in Chennai?
Entry-level roles such as catalogue executive, packing executive, and customer support pay Rs.13,000 to Rs.34,000 per month. Mid-level roles including performance marketers, backend developers, data analysts, and logistics coordinators earn Rs.18,000 to Rs.78,000 per month. Senior roles such as category growth manager, influencer marketing manager, and product manager command Rs.55,000 to Rs.1,55,000 per month. Leadership positions like Head of Growth, VP Operations, CTO, and founder-level roles earn Rs.1,20,000 to Rs.5,00,000 or more per month.
What skills are most in demand for e-commerce company jobs in Chennai?
Chennai e-commerce companies actively seek candidates with marketplace seller central knowledge, Google Ads and Meta Ads expertise, SQL and Python for analytics, React.js and Node.js for platform engineering, and strong communication skills for catalogue and customer support roles. Operations roles require WMS and courier coordination experience. Leadership roles value category P and L ownership, GMV growth track records, and cross-functional team management. D2C marketing and influencer tie-up experience are increasingly sought after as Chennai brands scale direct-to-consumer channels.
What does a Logistics and Fulfilment Coordinator do in a Chennai e-commerce company?
A Logistics and Fulfilment Coordinator in a Chennai e-commerce company manages the end-to-end post-dispatch order journey by coordinating with courier partners for pickups, monitoring delivery SLAs, managing non-delivery follow-ups, processing returns, and preparing logistics performance reports. They are the operational link between the warehouse and the customer's doorstep, ensuring orders are delivered on time and exceptions are resolved quickly to protect customer experience and seller ratings.
What is the salary for Logistics Coordinator in Chennai e-commerce companies?
Logistics and Fulfilment Coordinators in Chennai e-commerce companies earn Rs.20,000 to Rs.48,000 per month. Entry-level coordinators handling basic tracking and courier communication earn Rs.20,000 to Rs.30,000. Those with 2-3 years of multi-courier partner management, SLA monitoring, and NDR resolution experience earn Rs.35,000 to Rs.48,000 per month. Experience with courier management platforms and escalation handling improves compensation.
What knowledge is needed for logistics coordinator jobs in Chennai e-commerce?
Practical understanding of how courier pickups, delivery attempts, NDR follow-ups, and RTO processes work across major courier partners is the most important domain knowledge. Familiarity with courier tracking portals, SLA measurement metrics such as first attempt delivery rate and TAT, and how to file and escalate lost shipment and damage claims are key operational skills. Excel proficiency for building daily shipment trackers and escalation MIS reports is a baseline expectation for all logistics coordinator roles in Chennai e-commerce companies.
What is the salary for Logistics and Fulfilment Coordinator in Chennai E-commerce Company in
A Logistics and Fulfilment Coordinator in Chennai earns between Rs.21,500 and Rs.49,500 per month in July 2026, depending on experience, skills, and employer.
What experience is required for Logistics and Fulfilment Coordinator jobs in
0 - 3 Years of relevant experience is typically required for Logistics and Fulfilment Coordinator positions in Chennai's private E-commerce Company sector.
வேலை விவரம் - தமிழில்
Chennai-ல் Logistics and Fulfilment Coordinator வேலைவாய்ப்பு. மாத சம்பளம் ரூ.21,500 முதல் ரூ.49,500 வரை. 0 - 3 Years અனுபவம் தேவை. E-commerce Company-ல் Full Time பணி. ஆர்வமுள்ளவர்கள் Jobzi மூலம் விண்ணப்பிக்கலாம்.