Operations Manager Jobs in Chennai Logistics and 3PL Company

📋 Job Description

Jobzi is sourcing qualified candidates for Operations Manager positions in Chennai's private Logistics and 3PL Company sector. This is a full-time opportunity with a reputed Logistics and Supply Chain employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.

📌 Key Responsibilities

• Own the P and L for one or more 3PL contract logistics sites and drive revenue, cost, and EBITDA performance aligned with annual business targets
• Lead operations across warehouse, transport, and value-added service streams at the site and ensure integrated service delivery for client accounts
• Manage client SLA governance including monthly business reviews, KPI scorecards, escalation resolution, and contract renewal negotiations
• Identify and implement cost reduction and productivity improvement initiatives across labour, transport, storage, and value-added service operations
• Drive business development at existing accounts by identifying incremental volume, new service lines, and scope expansion opportunities
• Oversee multi-functional team leadership including warehouse managers, transport coordinators, and customer service executives across the site
• Ensure regulatory and statutory compliance including labour law, GST documentation, warehouse licensing, and safety standards at all sites managed
• Prepare monthly operations MIS and present performance, financial, and business development updates to senior management and client stakeholders

🎓 Qualifications and Requirements

• MBA from a recognized institution; Graduate with strong track record in 3PL operations also considered
• 5 - 12 Years of experience in contract logistics or 3PL operations with at least 3 years in a site management or operations manager role
• Proven P and L ownership experience at a 3PL or contract logistics site including revenue, cost control, and EBITDA accountability
• Strong client relationship management skills including SLA governance, escalation handling, and commercial negotiation
• Experience leading multi-functional teams of 50 or more people across warehouse, transport, and customer service operations
• Understanding of 3PL contract structures, pricing models, and scope management for FMCG, automotive, e-commerce, or pharma logistics
• Excellent analytical and reporting skills for operations MIS, financial performance tracking, and business case preparation
• Good Tamil and English communication skills for team coordination and client interaction in Chennai.

✅ Required Skills