Quality Manager (NABL) Jobs in Chennai Diagnostic Centre

📋 Job Description

Jobzi is sourcing qualified candidates for Quality Manager (NABL) positions in Chennai's private Diagnostic Centre sector. This is a full-time opportunity with a reputed Healthcare and Diagnostics employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.

📌 Key Responsibilities

• Develop, implement, and maintain the quality management system for the diagnostic centre in compliance with NABL ISO 15189 standard requirements.
• Conduct scheduled internal quality audits across all laboratory departments, document findings, raise non-conformances, and verify effective CAPA implementation.
• Develop, review, and control all quality documentation including quality manual, SOPs, work instructions, forms, and records in the document control system.
• Coordinate external quality assessment (EQA) and proficiency testing (PT) programme enrolment, sample processing, result submission, and PT performance review.
• Manage the CAPA system by reviewing all non-conformances, customer complaints, and audit findings, assigning root cause analysis tasks, and monitoring CAPA closure timelines.
• Develop and deliver quality training programmes for laboratory staff on IQC interpretation, non-conformance reporting, and NABL audit readiness.
• Liaise with NABL assessors during surveillance and renewal assessment visits, coordinate staff preparation, and ensure audit room documentation is complete and accessible.

🎓 Qualifications and Requirements

• B.Sc. or M.Sc. in a science discipline with a minimum of 5 years of quality management experience in a NABL-accredited diagnostic laboratory.
• Demonstrated expertise in NABL ISO 15189 standard requirements including technical and management system elements applicable to medical laboratories.
• Certified Internal Auditor qualification (ISO 15189 or ISO/IEC 17025) with demonstrated experience conducting laboratory quality audits.
• Proficiency in SOP development, document control systems, and maintaining a controlled document register for a diagnostic laboratory.
• Experience managing CAPA processes including root cause analysis tools such as 5 Why and fishbone analysis for laboratory non-conformances.
• Strong organisational skills for coordinating proficiency testing enrolment schedules, result submission timelines, and PT performance review meetings.
• Training delivery experience for conducting internal staff awareness programmes on NABL requirements, IQC practices, and audit readiness.
• Good Tamil and English communication skills for team coordination and client interaction in Chennai.

✅ Required Skills