Service Advisor Workshop Jobs in Chennai Car Dealership
⚡ Hiring Now🏫 Chennai Car Dealership Employment Zones
Chennai's private car dealership sector serves a large private vehicle market with passenger car showrooms and pre-owned vehicle outlets in Guindy and Ambattur MIDC, employing Tamil-speaking auto sales executives, service advisors, and showroom managers.
Car Dealership employment zones in Chennai include Guindy, Ambattur MIDC, Sholinganallur, Anna Nagar, Nungambakkam, T. Nagar, Adyar, Velachery, Taramani, and Perungudi.
📋 Job Description
Jobzi is sourcing qualified candidates for Service Advisor Workshop positions in Chennai's private Car Dealership sector. This is a full-time opportunity with a reputed Automobile Sales and Dealership employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.
📌 Key Responsibilities
- Receive customer vehicles at service bay and open job cards with complaint details
- Explain service estimates and timelines to customers before work begins
- Communicate job status updates to customers during service
- Upsell service packages, accessories, and annual maintenance contracts
- Ensure vehicle is cleaned and quality-checked before delivery
- Handle customer queries and complaints regarding service work
- Meet customer satisfaction index targets set by service manager
🎓 Qualifications and Requirements
- How do you handle a customer who disputes the service estimate after the vehicle is already in the bay?
- Describe how you open a job card and capture all customer complaints accurately.
- How do you upsell a preventive maintenance package to a customer who came for only one issue?
- What steps do you take to ensure vehicle quality before customer delivery?
- How do you manage multiple service bay customers simultaneously during peak hours?
- Describe how you handle a repeat complaint from a customer who had the same issue fixed last month.
- How do you track and improve your customer satisfaction index score?
- Good Tamil and English communication skills for team coordination and client interaction in Chennai.
✅ Required Skills
🏆 Certifications and Qualifications
Graduate or 12th pass for sales and customer service roles; Diploma or B.E. Automobile or Mechanical for service technician and workshop roles; ITI Mechanic Motor Vehicle for service and maintenance roles; IRDA insurance intermediary exam for insurance executive roles; MBA or Graduate for dealership management roles; knowledge of DMS dealer management system software for operations roles; Tamil and English for customer-facing sales and service roles in Chennai
Frequently Asked Questions
What types of jobs are available at car dealerships in Chennai?
Private car dealerships in Chennai hire across sales, service, and operations functions. Sales roles include car sales executives, telecallers, and pre-owned vehicle sales staff. Service roles include service advisors, automobile technicians, electricians, and PDI technicians. Support roles include insurance executives, vehicle finance executives, spare parts sales, and accounts staff. Showroom managers and workshop managers lead teams at each outlet, while area managers and general managers oversee multiple outlets.
What qualifications are required for car dealership jobs in Chennai?
Car sales roles typically require 12th pass or graduation with good communication skills in Tamil and English. Workshop technician roles require ITI Mechanic Motor Vehicle or Diploma in Automobile Engineering. Service advisor roles require graduation or diploma with basic automotive knowledge. Insurance and finance executive roles need graduation with IRDA certification for insurance or basic banking knowledge for vehicle loans. Management roles require MBA or graduation with relevant dealership experience.
What is the salary range for car dealership jobs in Chennai?
Salaries at private car dealerships in Chennai vary by role and experience. Entry-level sales executives and telecallers earn between Rs. 13,000 and Rs. 24,000 per month plus incentives. Automobile technicians and service advisors earn between Rs. 16,000 and Rs. 40,000 depending on skills and certification. Showroom managers and workshop managers earn between Rs. 40,000 and Rs. 92,000 per month. General managers and dealer principal roles command packages of Rs. 80,000 to Rs. 4 lakh per month.
What does a Service Advisor do at a private car dealership workshop in Chennai?
A Service Advisor at a private car dealership workshop in Chennai is the primary point of contact between the vehicle owner and the service workshop. They receive the vehicle, listen to the customer's complaints, open a job card with accurate details, explain the service estimate and expected completion time, and provide status updates during the repair. They upsell service packages and annual maintenance contracts, ensure the vehicle passes a quality check before delivery, and collect payment. Their customer satisfaction index scores directly impact the dealership's OEM rating.
What qualifications are needed for service advisor jobs at Chennai car dealerships?
Service Advisor roles at private car dealerships in Chennai typically require a graduate degree or a Diploma in Automobile Engineering. Basic knowledge of vehicle systems such as engine, brakes, electrical, and air conditioning helps in accurately capturing customer complaints and explaining repair needs. Strong Tamil and English communication skills are essential for customer-facing interaction. Familiarity with dealer management system software for job card creation and invoicing is an advantage. Prior experience as a service advisor or in a customer-facing automotive role is preferred but not mandatory for freshers.
What is the salary for service advisor jobs at car dealerships in Chennai?
Service Advisor salaries at private car dealerships in Chennai range from Rs. 18,000 to Rs. 40,000 per month depending on experience, outlet size, and vehicle segment. Freshers with a diploma may start between Rs. 18,000 and Rs. 24,000. Experienced service advisors handling premium vehicle segments or high-throughput workshops can earn between Rs. 30,000 and Rs. 40,000. Incentives linked to customer satisfaction scores, upsell revenue from service packages and AMCs, and labour efficiency also form part of the monthly compensation at many private dealerships in Chennai.
What is the salary for Service Advisor Workshop in Chennai Car Dealership in
A Service Advisor Workshop in Chennai earns between Rs.19,500 and Rs.41,500 per month in July 2026, depending on experience, skills, and employer.
What experience is required for Service Advisor Workshop jobs in
0 - 4 Years of relevant experience is typically required for Service Advisor Workshop positions in Chennai's private Car Dealership sector.
வேலை விவரம் - தமிழில்
Chennai-ல் Service Advisor Workshop வேலைவாய்ப்பு. மாத சம்பளம் ரூ.19,500 முதல் ரூ.41,500 வரை. 0 - 4 Years અனுபவம் தேவை. Car Dealership-ல் Full Time பணி. ஆர்வமுள்ளவர்கள் Jobzi மூலம் விண்ணப்பிக்கலாம்.