Concierge Jobs in Coimbatore Hotel and Hospitality

📋 Job Description

Jobzi is sourcing qualified candidates for Concierge positions in Coimbatore's private Hotel and Hospitality sector. This is a full-time opportunity with a reputed Hospitality employer in Coimbatore offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Coimbatore.

📌 Key Responsibilities

• Assist guests with recommendations and bookings for restaurants, tourist attractions, and local experiences in Coimbatore.
• Arrange airport transfers, taxi services, car rentals, and transportation for hotel guests promptly and accurately.
• Handle luggage storage, bell service, and guest baggage assistance during arrival and departure.
• Respond to guest queries about Coimbatore's city map, shopping zones, medical facilities, and cultural destinations.
• Coordinate theatre tickets, event bookings, tour packages, and special outing arrangements for guests.
• Maintain an up-to-date resource file of local contacts, service providers, and emergency numbers for guest assistance.
• Support the front desk with check-in and check-out during peak hours and manage lobby guest flow.

🎓 Qualifications and Requirements

• Hotel Management degree from an IHM-affiliated or recognised institute; additional language skills are an advantage.
• 1 to 4 years of experience in concierge, front office, or guest services in a private hotel.
• In-depth knowledge of Coimbatore's tourist attractions, shopping areas, medical facilities, and transport network.
• Excellent English communication and interpersonal skills for interacting with domestic and international guests.
• Familiarity with online booking platforms, transport coordination, and local service vendors in Coimbatore.
• Professional appearance and warm, proactive attitude consistent with the hotel's guest service philosophy.
• IATA certification or travel-related training is an advantage for concierge roles in Coimbatore business hotels.
• Good Tamil and English communication skills for team coordination and client interaction in Coimbatore.

✅ Required Skills

🏆 Certifications and Qualifications

Hotel Management degree (BHM/BHMCT) from an IHM-affiliated institute; Diploma in Hotel Management for operations roles; Food Safety and Standards Authority of India (FSSAI) certification; WSET (Wine and Spirit Education Trust) for F&B roles; Diploma in Culinary Arts from reputed culinary institutes; Fire safety and first aid certification; Revenue management and yield management certification; IATA for travel and concierge roles