Back Office Executive Jobs in Chennai BPO Call Centre
⚡ Hiring Now🏫 Chennai BPO and Call Centre Employment Zones
Chennai has a major private BPO and call centre sector with domestic and international voice, non-voice, and back-office processing companies in Guindy and Ambattur MIDC, employing Tamil-speaking customer support executives, team leaders, and quality analysts.
BPO and Call Centre employment zones in Chennai include Guindy, Ambattur MIDC, Sholinganallur, Anna Nagar, Nungambakkam, T. Nagar, Adyar, Velachery, Taramani, and Perungudi.
📋 Job Description
Jobzi is sourcing qualified candidates for Back Office Executive positions in Chennai's private BPO Call Centre sector. This is a full-time opportunity with a reputed BPO and Call Centre employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.
📌 Key Responsibilities
- Process and verify customer documents, forms, and applications received from front-office teams or digital channels accurately.
- Enter and update customer records, transaction data, and account information in back-office processing systems daily.
- Perform data validation checks to identify errors, incomplete entries, or discrepancies before finalising processed records.
- Generate daily or weekly processing reports using MS Excel or back-office software as per supervisor instructions.
- Coordinate with front-office teams and quality checkers to resolve data discrepancies or missing information in records.
- Maintain confidentiality of all customer and business data processed during back-office operations as per compliance guidelines.
- Meet daily productivity targets including number of records processed, accuracy percentage, and turnaround time benchmarks.
🎓 Qualifications and Requirements
- Graduate degree in any discipline; commerce graduates with accounting or banking background are preferred for finance back-office roles.
- Typing speed of at least 25 words per minute with high accuracy in data entry tasks performed over extended periods.
- Proficiency in MS Office tools particularly Excel for data management, basic formulas, sorting, filtering, and report generation.
- Strong attention to detail and ability to maintain accuracy while handling large volumes of repetitive data entry tasks.
- Willingness to work in shift-based schedules as most back-office BPO operations in Chennai run in multiple daily shifts.
- Knowledge of document verification procedures and data privacy regulations applicable to banking or insurance back-office processes.
- Prior experience in back-office processing, data entry, or administrative roles in any industry is an added advantage.
- Good Tamil and English communication skills for team coordination and client interaction in Chennai.
✅ Required Skills
🏆 Certifications and Qualifications
IELTS or TOEFL for international voice processes; typing speed certification for non-voice (30-40 WPM minimum); Six Sigma Green Belt or Yellow Belt for quality roles; COPC (Customer Operations Performance Centre) certification for BPO management; CCNA for technical support processes; graduate degree (any discipline) as baseline client requirement for most processes
Frequently Asked Questions
What is the salary range for BPO jobs in Chennai?
Entry-level BPO roles in Chennai such as customer service executives and data entry operators typically offer Rs.11,000 to Rs.30,000 per month. Mid-level positions like quality analysts and team leaders earn Rs.20,000 to Rs.65,000. Senior management roles such as operations managers and transition managers can command Rs.55,000 to Rs.1,45,000 per month depending on experience and specialisation.
Which areas in Chennai have the most BPO and call centre jobs?
The highest concentration of BPO and call centre employment in Chennai is along the Old Mahabalipuram Road (OMR) corridor, particularly in Sholinganallur, Perungudi, Taramani, and Tidel Park. Ambattur and Guindy are prominent for domestic BPO operations. Siruseri SIPCOT and Perambur also host several mid-sized and large BPO facilities with active hiring throughout the year.
What qualifications are needed for BPO jobs in Chennai?
Most BPO and call centre roles in Chennai require a graduate degree in any discipline. Voice process roles additionally require good spoken English, while international voice positions may require neutral accent training. Non-voice and back-office roles demand typing speeds of 30 to 40 words per minute. Higher roles like quality analyst, team leader, and operations manager require relevant BPO work experience of one to eight years.
What does a Back Office Executive do in a Chennai BPO?
A back office executive in a Chennai BPO processes customer documents, verifies application forms, enters data into processing systems, and generates reports. Unlike voice roles, back office work involves no direct customer calls. Tasks include account opening form processing, insurance claim entry, e-commerce order management, and banking transaction data updates. These roles are prevalent in BPO facilities across Ambattur, Guindy, and Perambur in Chennai.
Is night shift common for Back Office Executive roles in Chennai BPOs?
Back office executive roles in Chennai BPOs may involve night shifts if the client is an international bank, insurance company, or e-commerce platform operating on overseas time zones. Domestic back-office processes generally operate in day or evening shifts. Most Chennai BPO facilities handling international back-office work provide cab transport for late-night and early-morning shift employees.
What is the salary for a Back Office Executive in Chennai?
Back office executives in Chennai BPOs typically earn between Rs.12,000 and Rs.28,000 per month depending on the process, employer, and experience level. Candidates with strong Excel skills, high typing accuracy, and prior back-office experience in banking or insurance domains can negotiate salaries toward the higher end of this range.
What is the salary for Back Office Executive in Chennai BPO Call Centre in
A Back Office Executive in Chennai earns between Rs.13,000 and Rs.29,000 per month in July 2026, depending on experience, skills, and employer.
What experience is required for Back Office Executive jobs in
0 - 2 Years of relevant experience is typically required for Back Office Executive positions in Chennai's private BPO Call Centre sector.
வேலை விவரம் - தமிழில்
Chennai-ல் Back Office Executive வேலைவாய்ப்பு. மாத சம்பளம் ரூ.13,000 முதல் ரூ.29,000 வரை. 0 - 2 Years અனுபவம் தேவை. BPO Call Centre-ல் Full Time பணி. ஆர்வமுள்ளவர்கள் Jobzi மூலம் விண்ணப்பிக்கலாம்.