Customer Relationship Executive (Home Care) Jobs in Chennai Home Healthcare Company
⚡ Hiring Now🏫 Chennai Home Healthcare Employment Zones
Chennai's private home healthcare sector provides nursing care at home, physiotherapy visits, and elder care services across Guindy and Ambattur MIDC, employing Tamil-speaking home nurses, physiotherapists, and care coordinators.
Home Healthcare employment zones in Chennai include Guindy, Ambattur MIDC, Sholinganallur, Anna Nagar, Nungambakkam, T. Nagar, Adyar, Velachery, Taramani, and Perungudi.
📋 Job Description
Jobzi is sourcing qualified candidates for Customer Relationship Executive (Home Care) positions in Chennai's private Home Healthcare Company sector. This is a full-time opportunity with a reputed Home Healthcare employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.
📌 Key Responsibilities
- Respond to inbound inquiries from patients and families about home care packages, nurse availability, and pricing
- Follow up on leads generated through digital channels, referrals, and hospital discharge desks
- Convert inquiries into confirmed home care service registrations by explaining care options and costs
- Manage service renewals and encourage families to upgrade or extend care packages as patient needs evolve
- Handle patient and family complaints about service quality, staff behaviour, or visit delays
- Conduct post-visit satisfaction calls and log feedback in the CRM system
- Coordinate with the care coordinator on service issues escalated by families
- Maintain accurate lead, conversion, and renewal data in the company CRM for weekly reporting
🎓 Qualifications and Requirements
- Do you have experience in customer service, telecalling, or healthcare sales?
- Can you handle inbound inquiries and convert them into service registrations confidently?
- Are you comfortable discussing home care packages, pricing, and nurse qualifications with patient families?
- Do you have experience operating a CRM or lead management software?
- Can you communicate fluently in both Tamil and English with patient families?
- Have you managed service renewals or upselling in a healthcare or service company?
- Can you conduct post-service satisfaction calls and log feedback systematically?
- Good Tamil and English communication skills for team coordination and client interaction in Chennai.
✅ Required Skills
🏆 Certifications and Qualifications
GNM or B.Sc. Nursing with state nursing council registration for home nursing roles; BPT for home physiotherapy roles; D.Pharm for medication management roles; Basic Caregiver Certification (NSDC) for patient attendant roles; BLS and First Aid certification for all clinical home care roles; palliative care certification for oncology or elderly home care; wound care and catheter management training; dementia care and elderly handling certification
Frequently Asked Questions
What types of jobs are available in private home healthcare companies in Chennai?
Private home healthcare companies in Chennai hire across clinical and non-clinical roles. Clinical roles include patient attendants, nursing assistants, staff nurses, wound care nurses, oncology home care nurses, neonatal home care nurses, physiotherapists, phlebotomists, and ICU step-down nurses. Non-clinical roles include care coordinators, customer relationship executives, field operations executives, nursing supervisors, training managers, and operations heads. Both freshers and experienced candidates can find opportunities depending on the role level.
What qualifications are required for home nursing and caregiving jobs in Chennai?
Qualifications vary by role. Patient attendant and caregiver roles typically require 12th pass with NSDC Basic Caregiver certification or on-the-job training. Nursing assistant roles need ANM or a certificate in nursing assistance. Staff nurse roles require GNM or B.Sc. Nursing with state nursing council registration. Physiotherapist roles require a BPT degree. Specialised roles such as wound care, oncology, neonatal, and ICU step-down nursing require relevant clinical background and experience in those domains.
What is the salary range and working conditions for home healthcare staff in Chennai?
Salaries in Chennai's private home healthcare sector range from around Rs. 13,000 per month for entry-level patient attendants to Rs. 1,75,000 per month for senior operations heads. Staff nurses typically earn between Rs. 20,000 and Rs. 55,000 depending on qualification and specialisation. Working conditions involve travelling to patient homes across Chennai zones, flexible or rotational shifts, and close coordination with clinical supervisors. Most roles come with mobile reimbursement, travel allowance, and structured on-call schedules.
What does a customer relationship executive do in a Chennai home healthcare company?
A customer relationship executive in a Chennai home healthcare company manages all patient and family communications related to service inquiries, registrations, renewals, and complaints. They respond to inbound calls, follow up on leads, convert inquiries into service bookings, and handle post-visit satisfaction feedback. They work closely with the care coordinator team to resolve service issues raised by families. Strong Tamil and English communication skills, empathy, and familiarity with home care service offerings are key requirements for this role.
Is prior healthcare experience required for a customer relationship executive role in a home care company?
Prior experience in healthcare customer service, hospital front office, or insurance customer care is preferred but not mandatory for customer relationship executive roles in Chennai's private home healthcare companies. Graduates with good communication skills in Tamil and English, confidence in handling objections, and basic CRM proficiency are actively hired. Companies provide product knowledge training on home care packages, clinical staff qualifications, and pricing before deploying new customer relationship executives to handle live inquiries.
What is the salary for a customer relationship executive in a Chennai home healthcare company?
Customer relationship executives in Chennai's private home healthcare companies earn between Rs. 14,000 and Rs. 32,000 per month. Base salary for freshers typically starts at Rs. 14,000 to Rs. 18,000, with performance incentives linked to lead conversion rates, service renewals, and patient satisfaction scores. Experienced executives with two years of home care customer service experience and strong conversion track records earn towards the upper range. Incentive-based pay structures make this role attractive for target-oriented candidates.
What is the salary for Customer Relationship Executive (Home Care) in Chennai Home Healthcare Company in
A Customer Relationship Executive (Home Care) in Chennai earns between Rs.15,000 and Rs.33,000 per month in July 2026, depending on experience, skills, and employer.
What experience is required for Customer Relationship Executive (Home Care) jobs in
0 - 2 Years of relevant experience is typically required for Customer Relationship Executive (Home Care) positions in Chennai's private Home Healthcare Company sector.
வேலை விவரம் - தமிழில்
Chennai-ல் Customer Relationship Executive (Home Care) வேலைவாய்ப்பு. மாத சம்பளம் ரூ.15,000 முதல் ரூ.33,000 வரை. 0 - 2 Years અனுபவம் தேவை. Home Healthcare Company-ல் Full Time பணி. ஆர்வமுள்ளவர்கள் Jobzi மூலம் விண்ணப்பிக்கலாம்.