ERP Support Analyst Jobs in Chennai ERP and SAP Consulting Company
⚡ Hiring Now📋 Job Description
Jobzi is sourcing qualified candidates for ERP Support Analyst positions in Chennai's private ERP and SAP Consulting Company sector. This is a full-time opportunity with a reputed ERP and SAP Implementation employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.
📌 Key Responsibilities
- Handle Level 1 and Level 2 ERP support tickets raised by end users via the helpdesk system
- Investigate and resolve functional issues in ERP modules such as finance, procurement, and HR
- Escalate complex issues to senior consultants or module leads with proper documentation
- Log all incidents, resolutions, and workarounds in the ticketing system (ServiceNow or JIRA)
- Conduct basic user training and walkthroughs for common ERP processes
- Prepare knowledge base articles and FAQs for recurring support issues
- Monitor critical batch jobs and report failures to the relevant module team
- Support month-end and year-end closing activities by resolving blocking issues promptly
🎓 Qualifications and Requirements
- B.E., BCA, B.Sc. in Computer Science, or related graduation
- Exposure to SAP, Oracle ERP, or Microsoft Dynamics through academic or internship experience preferred
- 0 to 3 years of ERP support, helpdesk, or functional analyst experience
- Familiarity with ERP functional processes in finance, procurement, or HR domains
- Experience with ticketing tools such as ServiceNow, JIRA, or Freshdesk is an advantage
- Good analytical skills for troubleshooting ERP transaction errors
- Willingness to work in rotational shifts for 24/7 support environments
- Good Tamil and English communication skills for team coordination and client interaction in Chennai.
✅ Required Skills
🏫 Chennai ERP and SAP Company Employment Zones
Chennai's private ERP and SAP services sector implements SAP, Oracle, and Microsoft Dynamics solutions for manufacturing, retail, and services companies in Guindy and Ambattur MIDC, employing Tamil-speaking SAP consultants, functional analysts, and ABAP developers.
ERP and SAP Company employment zones in Chennai include Guindy, Ambattur MIDC, Sholinganallur, Anna Nagar, Nungambakkam, T. Nagar, Adyar, Velachery, Taramani, and Perungudi.
வேலை விவரம் - தமிழில்
Chennai-ல் ERP Support Analyst வேலைவாய்ப்பு. மாத சம்பளம் ரூ.24,000 முதல் ரூ.54,000 வரை. 0 - 3 Years અனுபவம் தேவை. ERP and SAP Consulting Company-ல் Full Time பணி. ஆர்வமுள்ளவர்கள் Jobzi மூலம் விண்ணப்பிக்கலாம்.