ERP Support Analyst Jobs in Chennai ERP and SAP Consulting Company
⚡ Hiring Now🏫 Chennai ERP and SAP Company Employment Zones
Chennai's private ERP and SAP services sector implements SAP, Oracle, and Microsoft Dynamics solutions for manufacturing, retail, and services companies in Guindy and Ambattur MIDC, employing Tamil-speaking SAP consultants, functional analysts, and ABAP developers.
ERP and SAP Company employment zones in Chennai include Guindy, Ambattur MIDC, Sholinganallur, Anna Nagar, Nungambakkam, T. Nagar, Adyar, Velachery, Taramani, and Perungudi.
📋 Job Description
Jobzi is sourcing qualified candidates for ERP Support Analyst positions in Chennai's private ERP and SAP Consulting Company sector. This is a full-time opportunity with a reputed ERP and SAP Implementation employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.
📌 Key Responsibilities
- Handle Level 1 and Level 2 ERP support tickets raised by end users via the helpdesk system
- Investigate and resolve functional issues in ERP modules such as finance, procurement, and HR
- Escalate complex issues to senior consultants or module leads with proper documentation
- Log all incidents, resolutions, and workarounds in the ticketing system (ServiceNow or JIRA)
- Conduct basic user training and walkthroughs for common ERP processes
- Prepare knowledge base articles and FAQs for recurring support issues
- Monitor critical batch jobs and report failures to the relevant module team
- Support month-end and year-end closing activities by resolving blocking issues promptly
🎓 Qualifications and Requirements
- B.E., BCA, B.Sc. in Computer Science, or related graduation
- Exposure to SAP, Oracle ERP, or Microsoft Dynamics through academic or internship experience preferred
- 0 to 3 years of ERP support, helpdesk, or functional analyst experience
- Familiarity with ERP functional processes in finance, procurement, or HR domains
- Experience with ticketing tools such as ServiceNow, JIRA, or Freshdesk is an advantage
- Good analytical skills for troubleshooting ERP transaction errors
- Willingness to work in rotational shifts for 24/7 support environments
- Good Tamil and English communication skills for team coordination and client interaction in Chennai.
✅ Required Skills
🏆 Certifications and Qualifications
SAP Certified Application Associate for relevant module (SAP MM, SD, FICO, HCM, PP, WM, PS, BI/BW) for functional consultant roles; SAP Certified Development Associate - ABAP for developer roles; SAP S/4HANA certification for next-gen ERP roles; Oracle ERP Cloud certification for Oracle consultant roles; Microsoft Certified: Dynamics 365 Finance Functional Consultant for Dynamics roles; PMP or PRINCE2 for project manager roles; SAP Basis certification (SAP BC) for system administrator roles
Frequently Asked Questions
What types of ERP and SAP jobs are available in Chennai?
Chennai's private ERP and SAP consulting sector offers roles across functional consulting (FICO, MM, SD, HCM, PP, BI/BW), technical development (ABAP, S/4HANA, Basis administration), and cross-functional positions such as business analyst, pre-sales consultant, data migration specialist, project manager, and practice head. Most roles are full-time with private ERP implementation firms or SAP partner organizations.
What qualifications are needed for ERP and SAP jobs in Chennai?
Functional consultant roles typically require a graduate or postgraduate degree in a relevant domain (B.Com or MBA for finance modules, B.E. or MBA for supply chain or production modules) along with an SAP-certified application associate credential for the relevant module. Technical roles such as ABAP developer or SAP Basis administrator usually require a B.E. or MCA background with hands-on project experience. Oracle and Dynamics roles follow similar domain-plus-certification expectations.
How is the ERP and SAP job market growing in Chennai?
Chennai continues to grow as a hub for ERP consulting and implementation talent, driven by increasing adoption of SAP S/4HANA, Oracle Fusion Cloud, and Microsoft Dynamics 365 among mid-market and enterprise clients. Private consulting firms based in the OMR corridor, Guindy, and Tidel Park actively recruit for implementation, support, and upgrade projects serving clients across manufacturing, retail, BFSI, and healthcare sectors, resulting in consistent year-round hiring demand.
Is ERP Support Analyst a good entry point for freshers in Chennai?
Yes, ERP Support Analyst is one of the most accessible entry points into the ERP consulting industry for freshers in Chennai. Many private ERP firms and managed service providers hire graduates with basic ERP module knowledge for Level 1 and Level 2 support roles. This role provides exposure to real client ERP landscapes, functional processes, and issue resolution that builds a foundation for progression to junior consultant positions.
What does an ERP Support Analyst do on a daily basis?
An ERP Support Analyst in a Chennai ERP firm handles inbound support tickets from client end users experiencing issues with ERP transactions, reports, or workflows. Daily work includes investigating error messages, replicating issues in test environments, coordinating with senior consultants for complex problems, updating ticket statuses, and conducting basic end-user guidance. During month-end periods, support analysts prioritize blocking issues in financial closing processes.
How can an ERP Support Analyst grow into a consultant role in Chennai?
ERP Support Analysts in Chennai typically grow into functional consultant roles by developing deep module knowledge in one area such as FICO, MM, or HR, pursuing the relevant SAP, Oracle, or Dynamics certification, and actively volunteering for implementation assistance tasks alongside their support work. Many firms offer internal mobility from support to implementation teams after 1 to 2 years, especially for candidates who demonstrate client communication skills and configuration curiosity.
What is the salary for ERP Support Analyst in Chennai ERP and SAP Consulting Company in
A ERP Support Analyst in Chennai earns between Rs.24,000 and Rs.54,000 per month in July 2026, depending on experience, skills, and employer.
What experience is required for ERP Support Analyst jobs in
0 - 3 Years of relevant experience is typically required for ERP Support Analyst positions in Chennai's private ERP and SAP Consulting Company sector.
வேலை விவரம் - தமிழில்
Chennai-ல் ERP Support Analyst வேலைவாய்ப்பு. மாத சம்பளம் ரூ.24,000 முதல் ரூ.54,000 வரை. 0 - 3 Years અனுபவம் தேவை. ERP and SAP Consulting Company-ல் Full Time பணி. ஆர்வமுள்ளவர்கள் Jobzi மூலம் விண்ணப்பிக்கலாம்.