International Voice Executive Jobs in Chennai BPO Call Centre
⚡ Hiring Now🏫 Chennai BPO and Call Centre Employment Zones
Chennai has a major private BPO and call centre sector with domestic and international voice, non-voice, and back-office processing companies in Guindy and Ambattur MIDC, employing Tamil-speaking customer support executives, team leaders, and quality analysts.
BPO and Call Centre employment zones in Chennai include Guindy, Ambattur MIDC, Sholinganallur, Anna Nagar, Nungambakkam, T. Nagar, Adyar, Velachery, Taramani, and Perungudi.
📋 Job Description
Jobzi is sourcing qualified candidates for International Voice Executive positions in Chennai's private BPO Call Centre sector. This is a full-time opportunity with a reputed BPO and Call Centre employer in Chennai offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Chennai.
📌 Key Responsibilities
- Handle inbound and outbound calls from international customers in the US, UK, or Australian markets using clear neutral-accent English.
- Resolve customer complaints, billing queries, technical issues, and account requests according to client-specific standard operating procedures.
- Achieve agreed service level agreement targets including average handle time, customer satisfaction scores, and quality compliance metrics.
- Accurately log all call details, resolutions, and follow-up actions in CRM or ticketing platforms after each interaction.
- Identify and escalate complex or unresolved customer issues to senior executives or specialised teams as per escalation matrix.
- Participate in accent neutralisation training, product knowledge updates, and call quality calibration sessions as required.
- Adhere to night shift schedules aligned to international time zones and maintain consistent attendance as per roster.
🎓 Qualifications and Requirements
- Graduate degree in any discipline; freshers with strong neutral-accent English communication are eligible for international voice processes.
- Excellent spoken English with a neutral accent free from strong regional influences; prior accent training is an advantage.
- Ability to work in night shifts aligned with US, UK, or Australian time zones as international voice processes require.
- Basic computer skills including typing speed of at least 25 WPM and familiarity with CRM and call handling software.
- Strong active listening, problem-solving, and empathy skills to manage complex customer conversations professionally.
- Knowledge of international market etiquette, cultural sensitivity, and professional telephone communication standards.
- Freshers who have completed IELTS, TOEFL, or voice and accent training are preferred by international voice process centres.
- Good Tamil and English communication skills for team coordination and client interaction in Chennai.
✅ Required Skills
🏆 Certifications and Qualifications
IELTS or TOEFL for international voice processes; typing speed certification for non-voice (30-40 WPM minimum); Six Sigma Green Belt or Yellow Belt for quality roles; COPC (Customer Operations Performance Centre) certification for BPO management; CCNA for technical support processes; graduate degree (any discipline) as baseline client requirement for most processes
Frequently Asked Questions
What is the salary range for BPO jobs in Chennai?
Entry-level BPO roles in Chennai such as customer service executives and data entry operators typically offer Rs.11,000 to Rs.30,000 per month. Mid-level positions like quality analysts and team leaders earn Rs.20,000 to Rs.65,000. Senior management roles such as operations managers and transition managers can command Rs.55,000 to Rs.1,45,000 per month depending on experience and specialisation.
Which areas in Chennai have the most BPO and call centre jobs?
The highest concentration of BPO and call centre employment in Chennai is along the Old Mahabalipuram Road (OMR) corridor, particularly in Sholinganallur, Perungudi, Taramani, and Tidel Park. Ambattur and Guindy are prominent for domestic BPO operations. Siruseri SIPCOT and Perambur also host several mid-sized and large BPO facilities with active hiring throughout the year.
What qualifications are needed for BPO jobs in Chennai?
Most BPO and call centre roles in Chennai require a graduate degree in any discipline. Voice process roles additionally require good spoken English, while international voice positions may require neutral accent training. Non-voice and back-office roles demand typing speeds of 30 to 40 words per minute. Higher roles like quality analyst, team leader, and operations manager require relevant BPO work experience of one to eight years.
What salary can an International Voice Executive earn in Chennai BPOs?
International voice executives in Chennai BPOs typically earn between Rs.20,000 and Rs.50,000 per month depending on the client, process type, and experience level. US and Australian market processes tend to pay higher than UK processes. Night shift allowances, transport facilities, and performance incentives are additional components that increase the effective take-home compensation in Chennai's international BPO sector.
Which areas in Chennai hire International Voice Executives?
The OMR corridor in Chennai, particularly Sholinganallur, Perungudi, Taramani, and Tidel Park, is the hub for international voice process hiring. These zones host large BPO facilities that manage US, UK, and Australian client processes. Candidates from across Chennai commute to these zones using company-provided cab facilities that cover most residential areas.
Is accent training provided for International Voice Executive roles in Chennai?
Many Chennai BPO facilities conduct in-house accent neutralisation and voice modulation training during the onboarding period, typically lasting two to four weeks. Candidates with prior IELTS or TOEFL certification or those who have completed specialised voice and accent training programmes have a competitive advantage during selection for international voice roles in Chennai.
What is the salary for International Voice Executive in Chennai BPO Call Centre in
A International Voice Executive in Chennai earns between Rs.21,000 and Rs.51,000 per month in July 2026, depending on experience, skills, and employer.
What experience is required for International Voice Executive jobs in
0 - 3 Years of relevant experience is typically required for International Voice Executive positions in Chennai's private BPO Call Centre sector.
வேலை விவரம் - தமிழில்
Chennai-ல் International Voice Executive வேலைவாய்ப்பு. மாத சம்பளம் ரூ.21,000 முதல் ரூ.51,000 வரை. 0 - 3 Years અனுபவம் தேவை. BPO Call Centre-ல் Full Time பணி. ஆர்வமுள்ளவர்கள் Jobzi மூலம் விண்ணப்பிக்கலாம்.