Policy Servicing Officer Jobs in Chennai Insurance Company
⚡ Urgent Requirement🏢 Chennai Insurance Industry - Where to Find These Jobs
Chennai is one of India's most important insurance industry cities, home to Star Health and Allied Insurance (India's largest standalone health insurer), regional offices of all major life and general insurers, and a large insurance operations workforce. The city employs over 1.5 lakh insurance professionals across sales, operations, claims, underwriting, and technology.
Anna Salai, T. Nagar, Nungambakkam, and Guindy are the primary insurance employment zones in Chennai. Key private sector employers include Star Health Insurance, HDFC Life, ICICI Prudential Life, SBI Life, Bajaj Allianz Life, Tata AIA, Max Life Insurance, HDFC ERGO, ICICI Lombard, and Bajaj Allianz General Insurance.
📋 Job Description
Jobzi is sourcing qualified candidates for Policy Servicing Officer positions in Chennai insurance companies. This role is with a leading private sector life insurer, general insurer, or health insurance company in Chennai. You will be part of India's growing insurance industry with strong career growth and competitive compensation.
📌 Key Responsibilities
- Process policyholder service requests including address change, nominee change, bank mandate update, and premium mode change
- Issue policy documents, premium receipts, and renewal notices to customers within defined SLA
- Handle policy surrender, partial withdrawal, and loan-against-policy requests per product guidelines
- Update policy records in the core insurance system accurately and maintain audit trail
- Respond to customer queries on policy status, premium amount, maturity date, and coverage details
- Coordinate with agents and branches for missing documents and policy completion
- Prepare daily servicing MIS reports and escalate unresolved requests to senior team
🎓 Qualifications and Requirements
- Any graduate degree from a recognized university
- 0 - 3 Years of insurance policy servicing or back-office operations experience
- Basic knowledge of life or health insurance policy terms and service procedures
- Proficiency in MS Office and insurance policy management systems
- Good data entry accuracy and ability to manage high-volume servicing requests
- Strong customer communication skills for written and telephone interactions
- Attention to detail for policy document processing and record update accuracy
✅ Required Skills
🏆 Certifications Valued
IRDAI Insurance Agent License, POSP Certificate, IRDA Composite License, NISM Series certifications, IC-33 (Life Insurance), IC-38 (General Insurance), IC-57 (Health Insurance), Licentiate / Associate / Fellow of Insurance Institute of India (III)
❓ Frequently Asked Questions
Which areas in Chennai have the most insurance company jobs?
Anna Salai (Mount Road), T. Nagar, Nungambakkam, Thousand Lights, and Guindy are Chennai's primary insurance employment zones. Star Health Insurance's headquarters in Nungambakkam is one of the largest single insurance employers. T. Nagar hosts branch offices of nearly every major insurer.
What is the average insurance company salary in Chennai in 2026?
Insurance salaries in Chennai range from Rs.15,000 for entry-level policy servicing roles to Rs.1,50,000+ for senior managers in underwriting, product, and medical affairs. Sales professionals with good incentive achievement earn Rs.60,000 - Rs.2,00,000 total monthly compensation.
What IRDAI certifications are required for insurance jobs in Chennai?
IRDAI agent license (IC-33 for life, IC-38 for general) is mandatory for field sales and advisory roles. The Insurance Institute of India offers Licentiate, Associate, and Fellowship qualifications valued for underwriting, claims, and senior roles. POSP certificate is required for point-of-sales person roles.
What does a Policy Servicing Officer do in a Chennai insurance company?
Policy Servicing Officers at Chennai insurance companies handle all post-sale customer requests: address changes, nominee updates, premium mode changes, policy surrenders, and document issuance. They ensure policyholders can modify or access their policy smoothly without sales staff involvement, managing the in-force policy book quality.
What is the salary for Policy Servicing Officer in Chennai in 2026?
Policy Servicing Officers with 0-3 years experience earn Rs.18,000 - Rs.42,000 per month in Chennai. With 3-5 years experience and additional insurance product knowledge, they grow into senior servicing and team leader roles earning Rs.40,000 - Rs.65,000 per month.
Is policy servicing a good entry point into the insurance sector in Chennai?
Yes. Policy Servicing Officer is a structured entry-level role in Chennai's insurance industry. It provides comprehensive product knowledge, regulatory awareness, and system expertise. Many insurance operations managers, branch managers, and product specialists in Chennai started in policy servicing roles.
What is the salary for Policy Servicing Officer in Chennai 2026?
A Policy Servicing Officer in Chennai earns between Rs.18,000 and Rs.42,000 per month in June 2026, depending on experience, insurer, and performance.
What experience is required for Policy Servicing Officer jobs in Chennai?
0 - 3 Years of relevant experience is required for Policy Servicing Officer roles in Chennai insurance companies. Domain knowledge of insurance products and IRDAI regulations is strongly valued.