Front Office Manager Jobs in Coimbatore Budget Hotel

📋 Job Description

Jobzi is sourcing qualified candidates for Front Office Manager positions in Coimbatore's private Budget Hotel sector. This is a full-time opportunity with a reputed Hospitality and Budget Hotels employer in Coimbatore offering competitive salary, structured growth, and a professional work environment. Tamil communication skills are preferred alongside English for professional and business interaction in Coimbatore.

📌 Key Responsibilities

• Oversee all front office operations including reception, reservations, night audit, and duty manager coverage.
• Manage front office team scheduling, attendance, performance appraisals, and daily briefings.
• Monitor occupancy, average daily rate, and RevPAR performance against budget and implement corrective actions.
• Review nightly revenue reports, night audit summaries, and OTA channel performance data.
• Handle escalated guest complaints, VIP arrivals, and billing disputes at management level.
• Coordinate with housekeeping, maintenance, and food and beverage teams for seamless front-of-house operations.
• Prepare weekly front office reports covering occupancy trends, OTA mix, and guest satisfaction feedback for the hotel manager.

🎓 Qualifications and Requirements

• Bachelor in Hotel Management (BHM) from an AICTE-approved or recognised hotel management institute.
• 3 to 8 years of progressive front office experience in a hotel with at least 1 to 2 years in a supervisory role.
• Advanced proficiency in hotel PMS (Opera, IDS, or similar) and working knowledge of OTA channel management.
• Strong leadership, team management, and guest service orientation skills for a budget hotel front office environment.
• Understanding of hotel revenue metrics including occupancy, ADR, and RevPAR and ability to analyse performance data.
• Excellent English and Tamil communication for guest interaction, team management, and management reporting.
• Willingness to work as duty manager when required and cover shifts during team shortfalls.
• Good Tamil and English communication skills for team coordination and client interaction in Coimbatore.

✅ Required Skills

🏆 Certifications and Qualifications

Diploma or Graduate in Hotel Management (BHM/DHM) from AICTE-approved institutes for management trainee and supervisory roles; 12th pass or Graduate for housekeeping, front office, and F and B service roles; FSSAI food handler certification for F and B production staff; basic computer skills and Opera PMS or similar hotel property management system training for front office; first aid and fire safety certification for hotel operations staff; spoken English and Tamil for guest-facing roles; knowledge of OTA (online travel agency) booking portals and revenue management basics for front office roles